Services A-Z (150)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

#

3D Print Requests

Computers, Devices & Printing

A

Access to Reports Request

Data Management, Reporting, and Analytics

Accessibility Consulting

Digital Accessibility

Add Users or Roles to DocuSign

Enterprise & Business Systems / E-Signatures

Additional Email Services

Email, Calendaring and Messaging / Email for Employees

Administrative Changes to Hornet site

Web & Collaboration / Website Design & Support

Adobe for Employees

Desktop Software & Apps / Adobe Creative Cloud

Anti-Virus Software

Security & Safety / Device & Data Security

Anti-virus Software Issue

Desktop Software & Apps / Anti-Virus software

AOP Coaches

Teaching & Learning / Canvas

Appointment Scheduler (Bookings)

Email, Calendaring and Messaging / Calendars

Auxiliary System Issues

Enterprise & Business Systems / Auxiliary Systems

B

Banner Access Request

Enterprise & Business Systems / Banner and Self-Service Banner (SSB)

Banner How-To Support

Enterprise & Business Systems / Banner and Self-Service Banner (SSB)

Banner Issues

Enterprise & Business Systems / Banner and Self-Service Banner (SSB)

Blackboard A11Y

Teaching & Learning / Canvas

Building/Door Access

Accounts & Access / Building/Door Access

Business Process Review

IT Professional Services / Business Relationship Management

C

Campus Safety Camera

Security & Safety / Physical Security

Canvas Course Development

Teaching & Learning / Canvas

Canvas Issue

Teaching & Learning / Canvas

Canvas Site

Teaching & Learning / Canvas

Change or Grant access to Email Account

Email, Calendaring and Messaging / Email for Employees

Cognos Report Training

Data Management, Reporting, and Analytics

Compromised Account or Data

Security & Safety / Security Incidents

Computer Issue

Computers, Devices & Printing / Computer

Computer Lab Issue

Computers, Devices & Printing / Computer Lab

Computer Reload/Refresh

Computers, Devices & Printing / Computer

Conference Room Equipment

Learning Spaces (Classrooms, Labs, & Conference Rooms) / Conference Room

Conference Room Issue

Learning Spaces (Classrooms, Labs, & Conference Rooms) / Conference Room

D

Data Analysis and Consulting

Data Management, Reporting, and Analytics

Data Output Issue

Data Management, Reporting, and Analytics

Data Security Service

Security & Safety / Device & Data Security

DegreeWorks Issue

Enterprise & Business Systems / DegreeWorks

Digital Accessibility Training/Support

Digital Accessibility

Digital Sign Issue

Web & Collaboration / Digital Signs

Display Issue

Computers, Devices & Printing / Displays

Distribution Lists

Email, Calendaring and Messaging / Email for Employees

Document Accessibility Review

Digital Accessibility

DocuSign (Overview)

Enterprise & Business Systems / E-Signatures

DocuSign Issue

Enterprise & Business Systems / E-Signatures

Door Access Issues

Accounts & Access / Building/Door Access

E

Electronic Waste

Computers, Devices & Printing / Computer

Emergency Alerts

Security & Safety / Emergency Alerts

Emeritus Faculty Email

Email, Calendaring and Messaging / Email for Employees

eMPerson8r Access Request

Accounts & Access / Account and Access Requests

Encryption Email

Email, Calendaring and Messaging / Email for Employees

Equipment Check-Out

Computers, Devices & Printing / Check-Out Services

ESU Custom Application

Enterprise & Business Systems / Application Development

ESU Gmail Account

Email, Calendaring and Messaging / Email for Students

ESU Website Support

Web & Collaboration / Website Design & Support

Event Support

Learning Spaces (Classrooms, Labs, & Conference Rooms) / Event Support

Existing Online Course Assessment

Teaching & Learning / Course Review & Design

F

FAX Service Issues

Phones & Fax / FAX

Firewall Request

Network & Wireless / Wired Network

G

General IT Help Request

IT Professional Services / Help Desk Services / Help Desk

Google Password

Accounts & Access / Password

H

Hornet 365 Issue

Web & Collaboration / Website Design & Support

Hornet Calendars

Email, Calendaring and Messaging / Calendars

Hornet TV

Web & Collaboration / Digital Signs

HR Application Portal

Enterprise & Business Systems / OnBase

I

Information Security Assessment

IT Professional Services / Business Relationship Management

Instant Messaging

Email, Calendaring and Messaging / Messaging

Instructional Tools and Activities

Teaching & Learning / Instructional Tools & Activities

J

Job or Data Interface Issue

Enterprise & Business Systems / Interfaces & Job Scheduling

Job or Data Interface Modification

Enterprise & Business Systems / Interfaces & Job Scheduling

L

Lab Software Request

Computers, Devices & Printing / Computer Lab

Laptop Check-Out

Computers, Devices & Printing / Check-Out Services

Learning Space Equipment Issue

Learning Spaces (Classrooms, Labs, & Conference Rooms) / Learning Spaces (Classrooms)

Learning Technologies Equipment Check-Out

Computers, Devices & Printing / Check-Out Services

LMS Overview and Training

Teaching & Learning / Canvas

Lost or Stolen Device

Security & Safety / Security Incidents

M

Modification of an Existing Data Report

Data Management, Reporting, and Analytics

Modify Existing OnBase Workflow

Enterprise & Business Systems / OnBase

Move Display to New Location

Computers, Devices & Printing / Displays

Multi-Factor Authentication

Accounts & Access / Password

N

Network Issue

Network & Wireless / Wired Network

New Access Point

Network & Wireless / Wireless Network

New Computer Install

Computers, Devices & Printing / Computer

New Computer Quote Request

Computers, Devices & Printing / Computer

New Data Output (report or extract)

Data Management, Reporting, and Analytics

New Digital Sign Request

Web & Collaboration / Digital Signs

New Display

Computers, Devices & Printing / Displays

New Ethernet Connection

Network & Wireless / Wired Network

New Fax Service

Phones & Fax / FAX

New Hornet Site

Web & Collaboration / Website Design & Support

New IT Project Request

IT Professional Services / Project Management

New Job or Data Interface

Enterprise & Business Systems / Interfaces & Job Scheduling

New Learning Space Request

Learning Spaces (Classrooms, Labs, & Conference Rooms) / Learning Spaces (Classrooms)

New OnBase Workflow

Enterprise & Business Systems / OnBase

New Online Course Design

Teaching & Learning / Course Review & Design

New Payment Gateway

Enterprise & Business Systems / Payment Gateway(s)

New Phone

Phones & Fax / Phones

New SharePoint Drive

IT Professional Services / Help Desk Services / File Service and Storage

New SharePoint Group

IT Professional Services / Help Desk Services / File Service and Storage

O

Office 365 Applications

Desktop Software & Apps / Microsoft Office

Office Application for Home Use

Desktop Software & Apps / Microsoft Office

Office Application Issue

Desktop Software & Apps / Microsoft Office

OnBase Access Request

Enterprise & Business Systems / OnBase

OnBase Issue

Enterprise & Business Systems / OnBase

One Drive Issues

IT Professional Services / Help Desk Services / File Service and Storage

Online Course Review

Teaching & Learning / Course Review & Design

Other Desktop Software

Desktop Software & Apps / Other Desktop Software

Outlook Calendars

Email, Calendaring and Messaging / Calendars

Outlook Email

Email, Calendaring and Messaging / Email for Employees

P

Payment System Issue

Enterprise & Business Systems / Payment Gateway(s)

PCI Review Request

Enterprise & Business Systems / Payment Gateway(s)

Personal Devices

Computers, Devices & Printing / Computer

Phone Issue

Phones & Fax / Phones

Phone Move or Disconnect

Phones & Fax / Phones

Phone Service Change/Feature Request

Phones & Fax / Phones

Print Services

Computers, Devices & Printing

Project Management Consultation

IT Professional Services / Project Management

R

Request a demo of DocuSign

Enterprise & Business Systems / E-Signatures

Request a Departmental DocuSign Account

Enterprise & Business Systems / E-Signatures

Request Access to Cognos Reporting

Accounts & Access / Account and Access Requests

Request Access to OnBase

Accounts & Access / Account and Access Requests

Request New Generic Account

Accounts & Access / Account and Access Requests

Request Support for Form/Workflow Development for DocuSign

Enterprise & Business Systems / E-Signatures

Research Support

Teaching & Learning / Research & Surveys

Reset Apple Device

Computers, Devices & Printing / Computer

Retiree Email Account

Email, Calendaring and Messaging / Email for Employees

Room Calendars

Email, Calendaring and Messaging / Calendars

S

Scanner Issue

Computers, Devices & Printing / Printer/Copier/Scanner

Schedule Appointment

IT Professional Services / Help Desk Services / Help Desk

Secure File Upload

Security & Safety / Device & Data Security

Security Audit

Security & Safety / Compliance, Training, and Assessments

Security Awareness

Security & Safety / Compliance, Training, and Assessments

SharePoint Issue

IT Professional Services / Help Desk Services / File Service and Storage

SkyLab Access (Employee Desktop)

Computers, Devices & Printing / Computer Lab

SkyLab Access Request (School of Business)

Computers, Devices & Printing / Computer Lab

SkyLab Access Request (Science)

Computers, Devices & Printing / Computer Lab

SkyLab Issues

Computers, Devices & Printing / Computer Lab

Software or Hardware Accessibility Review

Digital Accessibility

Software/Hardware Assessment

Security & Safety / Compliance, Training, and Assessments

Special Wireless Request

Network & Wireless / Wireless Network

SSB Issues & Support

Enterprise & Business Systems / Banner and Self-Service Banner (SSB)

Student Web Pages

IT Professional Services / Help Desk Services / File Service and Storage

Survey Support

Teaching & Learning / Research & Surveys

Suspicious Email Report

Security & Safety / Security Incidents

T

TargetX

Enterprise & Business Systems / Auxiliary Systems

Technology Review, Selection, and Purchase

IT Professional Services / Business Relationship Management

U

University Password (Self-Service)

Accounts & Access / Password

Upgrade or Enhancement to Auxiliary System

Enterprise & Business Systems / Auxiliary Systems

V

Virus Detected

Desktop Software & Apps / Anti-Virus software

Voice Mail Issues

Phones & Fax / Voice Mail

Voice Mail Service

Phones & Fax / Voice Mail

W

W or X Drive Folder Change

IT Professional Services / Help Desk Services / File Service and Storage

Web Conferencing

Teaching & Learning / Web Conferencing

Wireless Network Issue

Network & Wireless / Wireless Network