Services A-Z (150)


3D Print Requests


Access to Reports Request

Accessibility Consulting

Add Users or Roles to DocuSign

Additional Email Services

Administrative Changes to Hornet site

Adobe for Employees

Anti-Virus Software

Anti-virus Software Issue

AOP Coaches

Appointment Scheduler (Bookings)

Auxiliary System Issues


Banner Access Request

Banner How-To Support

Banner Issues

Blackboard A11Y

Building/Door Access

Business Process Review


Campus Safety Camera

Canvas Course Development

Canvas Issue

Canvas Site

Change or Grant access to Email Account

Cognos Report Training

Compromised Account or Data

Computer Issue

Computer Lab Issue

Computer Reload/Refresh

Conference Room Equipment

Conference Room Issue


Data Analysis and Consulting

Data Output Issue

Data Security Service

DegreeWorks Issue

Digital Sign Issue

Display Issue

Distribution Lists

Document Accessibility Review

DocuSign (Overview)

DocuSign Issue

Door Access Issues


Electronic Waste

Emergency Alerts

Emeritus Faculty Email

eMPerson8r Access Request

Encryption Email

Equipment Check-Out

ESU Custom Application

ESU Gmail Account

ESU Website Support

Event Support

Existing Online Course Assessment


FAX Service Issues

Firewall Request


General IT Help Request

Google Password


Hornet 365 Issue

Hornet Calendars

Hornet TV

HR Application Portal


Information Security Assessment

Instant Messaging

Instructional Tools and Activities


Job or Data Interface Issue

Job or Data Interface Modification


Lab Software Request

Laptop Check-Out

Learning Space Equipment Issue

Learning Technologies Equipment Check-Out

LMS Overview and Training

Lost or Stolen Device


Modification of an Existing Data Report

Modify Existing OnBase Workflow

Move Display to New Location

Multi-Factor Authentication


Network Issue

New Access Point

New Computer Install

New Computer Quote Request

New Data Output (report or extract)

New Digital Sign Request

New Display

New Ethernet Connection

New Fax Service

New Hornet Site

New IT Project Request

New Job or Data Interface

New Learning Space Request

New OnBase Workflow

New Online Course Design

New Payment Gateway

New Phone

New SharePoint Drive

New SharePoint Group


Office 365 Applications

Office Application for Home Use

Office Application Issue

OnBase Access Request

OnBase Issue

One Drive Issues

Online Course Review

Other Desktop Software

Outlook Calendars

Outlook Email


Payment System Issue

PCI Review Request

Personal Devices

Phone Issue

Phone Move or Disconnect

Print Services

Project Management Consultation


Request a demo of DocuSign

Request a Departmental DocuSign Account

Request Access to Cognos Reporting

Request Access to OnBase

Request New Generic Account

Request Support for Form/Workflow Development for DocuSign

Research Support

Reset Apple Device

Retiree Email Account

Room Calendars


Scanner Issue

Schedule Appointment

Secure File Upload

Security Audit

Security Awareness

SharePoint Issue

SkyLab Access (Employee Desktop)

SkyLab Access Request (School of Business)

SkyLab Access Request (Science)

SkyLab Issues

Software/Hardware Assessment

Special Wireless Request

SSB Issues & Support

Student Web Pages

Survey Support

Suspicious Email Report



Technology Review, Selection, and Purchase


University Password (Self-Service)

Upgrade or Enhancement to Auxiliary System


Virus Detected

Voice Mail Issues

Voice Mail Service


W or X Drive Folder Change

Web Conferencing

Wireless Network Issue