Request a Shared Mailbox (Email)

Description of Service:

• Request a new Shared Mailbox (Email)

Who can use it:

• Staff
• Faculty

How do I get it:

• Click the Request Shared Email button on the right make the request
• Support available Monday - Friday 8am - 5pm.

How much does it cost?

• There is no cost for technical support.  

Additional Information:

• A shared mailbox makes it easy for a group of people to monitor and send email from an email alias like helpdesk@emporia.edu.
• When a person replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from the individual user.
• Shared mailboxes also include a shared calendar.
• Passwords are not required to see the mailbox. It will show up as an account on Outlook for the requested users.
• It is important to request users be removed from the mailbox when they switch jobs or leave the university.
• Search or browse our online Knowledge Base
• Call the IT Help Desk at (620) 341-5555