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Services or Offerings?
Accessibility Consulting
  1. Services
  2. Digital Accessibility
Electronic and IT Accessibility
Additional Email Services
  1. Services
  2. Email, Calendaring and Messaging
  3. Email for Employees
Request email for generic account, send bulk emails, configure spam filter settings
Adobe for Employees
  1. Services
  2. Desktop Software & Apps
  3. Adobe Creative Cloud
Anti-Virus Software
  1. Services
  2. Security & Safety
  3. Device & Data Security
Symantec anti-virus software for ESU-owned, and personally owned devices
Anti-virus Software Issue
  1. Services
  2. Desktop Software & Apps
  3. Anti-Virus software
Issues with Microsoft Defender on ESU owned machines
AOP Coaches
  1. Services
  2. Teaching & Learning
  3. Canvas
Add or remove AOP Coaches in Canvas
Appointment Scheduler (Bookings)
  1. Services
  2. Email, Calendaring and Messaging
  3. Calendars
Software to schedule appointments with campus resources
Auxiliary System Issues
  1. Services
  2. Enterprise & Business Systems
  3. Auxiliary Systems
Report any issues with an auxiliary system connected to Banner, such as TerraDotta, Handshake, CBORD, Blackbaud, Point & Click, Starrez, etc.
Banner Access Request
  1. Services
  2. Enterprise & Business Systems
  3. Banner and Self-Service Banner (SSB)
To provide modifications to existing Banner Security.
Banner How-To Support
  1. Services
  2. Enterprise & Business Systems
  3. Banner and Self-Service Banner (SSB)
Request help with using Banner, navigation assistance, or to view helpful Banner user guides.
Banner Issues
  1. Services
  2. Enterprise & Business Systems
  3. Banner and Self-Service Banner (SSB)
For assistance with technical issues or errors in the Banner 9 environment.
Blackboard A11Y
  1. Services
  2. Teaching & Learning
  3. Canvas
Blackboard A11Y integration with Canvas for accessibility
Building/Door Access
  1. Services
  2. Accounts & Access
  3. Building/Door Access
Add or remove users, adjust access hours, quote new card access equipment
Business Process Review
  1. Services
  2. IT Professional Services
  3. Business Relationship Management
Consultation services to review Business Processes & Improvement
Campus Safety Camera
  1. Services
  2. Security & Safety
  3. Physical Security
Request new campus safety camera placement