Banner Issues

Tags Banner

Description of Service:

  • This service type is to be used when an end-user needs to have Banner Technical Support for a Banner related issue. This can also be related to an issue where the user can not access Banner, or an issue where the user can not access a specific page in Banner that they are typically able to access.
  • This is for issues related to Banner Administrative Pages.
  • To provide a quicker turn-around, the requester should document the issue they are having.
  • Indicate what Banner module this is for by choosing the appropriate attribute.

Who can use it:

  • Staff
  • Faculty
  • Student Employee

How do I get it:

  • For assistance click the Report Issue button on the upper-right
  • Support available Monday - Friday 8am - 5pm.

How much does it cost?

  • There is no cost for technical support.  

Additional Information:

  • Search or browse our online Knowledge Base
  • Call the IT Help Desk at (620) 341-5555