Banner Issues

Description of Service:

• This service type is to be used when an end-user needs to have Banner Technical Support for a Banner related issue. This can also be related to an issue where the user can not access Banner, or an issue where the user can not access a specific page in Banner that they are typically able to access.
• This is for issues related to Banner 9 Administrative Pages.
• To provide a quicker turn-around, the requester should document the issue they are having.
• Indicate what Banner module this is for by choosing the appropriate attribute.

Who can use it:

• Staff
• Faculty
• Student Employee

How do I get it:

• For assistance click the Report Issue button on the upper-right
• Support available Monday - Friday 8am - 5pm.

How much does it cost?

• There is no cost for technical support.  

Additional Information:

• Search or browse our online Knowledge Base
• Call the IT Help Desk at (620) 341-5555