OneDrive Issues

Description of Service:

  • OneDrive is cloud storage powered by Microsoft. Each user gets 1 terabyte of space to store documents, photos, presentations, and the like.
  • Since OneDrive is part of Office 365, it can be accessed from anywhere.
  • Use it within a modern browser like Chrome or Edge, or even sync it with the OneDrive app for Windows.
  • OneDrive also integrates with SharePoint, Groups, and other Microsoft services. All Students, Faculty, Staff, GA, GTA, GRA and Student Employees have access to an ESU OneDrive account.
  • OneDrive is a file service, similar to Dropbox and integrates with Office 365 services.  It is currently available via a web portal or downloadable desktop client. 

Who can use it:

  • Staff
  • Faculty
  • Students

How do I get it:

  • To report any issues with accessing or using your OneDrive, click the Request Help button on the right. 
  • Support available Monday - Friday 8am - 5pm.

How much does it cost?

  • There is no cost for technical support.  

Additional Information:

  • Search or browse our online Knowledge Base
  • Call the IT Help Desk at (620) 341-5555