Description of Service:
The creation of a new uStore or uPay site is facilitated by the University’s Business Office. It is up to the discretion of Business Office to require additional approval beyond the Departmental approval (e.g. Provost Office) before the new store or site can be created.
The Business Office will provide technical assistance to the Department as needed with use of the TouchNet application and will facilitate communication with TouchNet Customer Care Representatives if required. Once the Business Office has completed the creation of the store/site, your Department assumes the responsibility for the following:
- maintaining the product offerings (adding/updating content)
- supporting your customers including credits/refunds, payment assistance, questions about site content
- ensuring compliance with the original approved purpose of the new store/site
The IT department is available to answer questions and to help facilitate, or act as liaison, with the Business Office.
Who can use it:
How do I get it:
- Contact the ESU Budget Office for new requests (Plumb Hall 210)
- Support available Monday - Friday 8am - 5pm.
How much does it cost?
- There is no cost for technical support.
Additional Information:
- Search or browse our online Knowledge Base
- Call the IT Help Desk at (620) 341-5555