Personal Device Assistance

Description of Service:

• IT Help Desk can assist with some issues with personal computing devices.
• Assistance includes:
  • Virus and spyware removal
  • ESU software installations and configurations
  • Minimal hardware diagnostics
    • NOTE: Hardware diagnostics does NOT include repair.  Referral for local repairs will be provided
    • Please read the Terms & Conditions located here.

Who can use it:

• Staff
• Faculty
• Students

How do I get it:

• Click on Request Service button on the right. 
  • Device will need to be brought to the IT HelpDesk (Cremer Hall 149) for service
• Support available Monday - Friday 8am - 5pm.

How much does it cost?

• There is no cost for technical support.  

Additional Information:

• Search or browse our online Knowledge Base
• Call the IT Help Desk at (620) 341-5555