Report issues, request new, reload devices, return, or have computers moved.

Services (10)

Computer Issue

Report an issue with, or request repair of desktop, laptop and tablet, software

Computer Reload/Image

Reload computer for new user or for new operating system

Computer Return

When an employee leaves the university, assigned computers will be returned to IT.

Electronic Waste

Request disposal of electronic devices

JAMF - Apple Device Management

JAMF is ESU’s centralized Apple device management platform. It enables IT staff to deploy, manage, and secure university-owned macOS and iOS devices. JAMF allows for automated software installations, configuration enforcement, inventory tracking, and remote support, ensuring devices remain compliant with policies and security standards.

New Computer Install

New computer install

New Computer Quote Request

Request a new desktop, laptop, or tablet quote

New Employee Laptop Request

Centralized deployment will provide laptops to new employees.

Personal Device Assistance

Use this form to request assistance with personal devices.

Reset Apple Device

Reset Apple iPhone or iPad