Popular Services
Granting or removing access to an email account
ESU Staff & Faculty can request VPN access. This allows users to connect with ESU secured systems from off campus on an ESU owned device.
Request New Microsoft Team/SharePoint Group
Request support to create or enhance departmental procedures, leveraging technology to efficiently achieve departmental goals.
This form will start the process, which will ask a few questions that will help IT understand the scope and technical needs of the project. Specifics will be further fleshed out as discovery and assessments are needed.
Add or remove users from W drive or X Drive access
This service is to request an account for a Vendor, Visitor, or Volunteer (VVV). A VVV role in our system is needed in order to create an ESU account and be able to grant access to ESU email, systems, or doors. This form starts the process. IT Security partners with Human Resources on this service request.
Request service or assistance with ESU owned cellular devices (Phones, iPads, hotspots)
Request assistance or report any type of issue with the Canvas learning management system.
Find help for issues with your ESU account & password. First-time account set up, password resets, and account unlock.
Use this service to request OnBase access to the following forms: AP Approvals: AP Invoice, AP Purchase Requisition, IT Billing. FC Approvals: Form A, Form B, Form C, HR Offer Letter.
TargetX power users/admins can use this form to Report issues with TargetX, request access or services, picklist values, or group assignments.
For assistance with technical issues or errors in the Banner Admin environment.
The ESU Visitor Computer Access Service offers temporary computer access for non-ESU guests who require it for events for academic or university-related purposes. This service ensures secure and monitored access to ESU computing resources while protecting university systems and data.
To provide modifications to existing Banner Security.
A shared mailbox makes it easy for a group of people to monitor and send email from an email alias like helpdesk@emporia.edu. When a person replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from the individual user.