Popular Services

Request assistance or report any type of issue with the Canvas learning management system.


Report a problem with accessing or viewing Onbase documents or workflows.


Request assistance or report any type of issue with instructional tools.


This form will start the process, which will ask a few questions that will help IT understand the scope and technical needs of the project. Specifics will be further fleshed out as discovery and assessments are needed.


Add or remove users from W drive or X Drive access


Add or remove users, adjust access hours, quote new card access equipment


Granting or removing access to an email account


ESU Staff & Faculty can request VPN access. This allows users to connect with ESU secured systems from off campus on an ESU owned device.


ESU laptops available for checkout


Find help for issues with your ESU account & password. First-time account set up, password resets, and account unlock.


TargetX power users/admins can use this form to Report issues with TargetX, request access or services, picklist values, or group assignments.


Add or remove users from email distribution lists


Add or Remove name or number from alerts list


Report problems and request assistance with Google 2-Step Verification for g.emporia.edu accounts.


This service is to request an account for a Vendor, Visitor, or Volunteer (VVV). A VVV role in our system is needed in order to create an ESU account and be able to grant access to ESU email, systems, or doors. This form starts the process. IT Security partners with Human Resources on this service request.


Report an issue with, or request repair of desktop, laptop and tablet, software


Centralized deployment will provide laptops to new employees.


To provide modifications to existing Banner Security.


Request email for generic account, send bulk emails, configure spam filter settings


Use this service to request OnBase access to the following forms: AP Approvals: AP Invoice, AP Purchase Requisition, IT Billing. FC Approvals: Form A, Form B, Form C, HR Offer Letter.