Popular Services
Granting or removing access to an email account
Add or remove users from W drive or X Drive access
Use this service to request or remove a calling account, modify or request a call queue or auto attendant, or request a quote for a new phone or headset.
TargetX power users/admins can use this form to Report issues with TargetX, request access or services, picklist values, or group assignments.
Report problems and request assistance with Google 2-Step Verification for g.emporia.edu accounts.
Request help with using Banner, navigation assistance, or to view helpful Banner user guides.
Add or remove users, adjust access hours, quote new card access equipment
A shared mailbox makes it easy for a group of people to monitor and send email from an email alias like helpdesk@emporia.edu. When a person replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from the individual user.
Request New Microsoft Team/SharePoint Group
This form will start the process, which will ask a few questions that will help IT understand the scope and technical needs of the project. Specifics will be further fleshed out as discovery and assessments are needed.
For assistance with technical issues or errors in the Banner Admin environment.
When an employee leaves the university, assigned equipment will be returned to IT.
ESU Staff & Faculty can request VPN access. This allows users to connect with ESU secured systems from off campus on an ESU owned device.
Report network printer issues, SkyPrint issues, request new printer, and assistance with installation.
This service is to request an account for a Vendor, Visitor, or Volunteer (VVV). A VVV role in our system is needed in order to create an ESU account and be able to grant access to ESU email, systems, or doors. This form starts the process. IT Security partners with Human Resources on this service request.
Use this form to request or change user permissions for a shared calendar (SharePoint or Exchange). This form is not for calendars created by a user.
To provide modifications to existing Banner Security.
Request access to use your phone for secure door access through the Gallagher Mobile app as an alternative to your physical ID card.