Popular Services

Request assistance or report any type of issue with the Canvas learning management system.


Granting or removing access to an email account


Centralized deployment will provide laptops to new employees.


Add or remove users, adjust access hours, quote new card access equipment


Report a problem with accessing or viewing Onbase documents or workflows.


Find help for issues with your ESU account & password. First-time account set up, password resets, and account unlock.


ESU Staff & Faculty can request VPN access. This allows users to connect with ESU secured systems from off campus on an ESU owned device.


Use this service to request or remove a calling account, modify or request a call queue or auto attendant, or request a quote for a new phone or headset.


Add or remove users from W drive or X Drive access


Report Duo issues, or request a hardware token to authenticate


Report a problem or request a modification to an in-house developed application.


Assistance with Google account password


Report an issue with, or request repair of desktop, laptop and tablet, software


Report network printer issues, SkyPrint issues, request new printer, and assistance with installation.


ESU laptops available for checkout


TargetX power users/admins can use this form to Report issues with TargetX, request access or services, picklist values, or group assignments.


This form will start the process, which will ask a few questions that will help IT understand the scope and technical needs of the project. Specifics will be further fleshed out as discovery and assessments are needed.


Request a new desktop, laptop, or tablet quote


This form can be used for a customer that is encountering issues signing into the Undergrad, Graduate, or International Admission portals.


Request service or assistance with ESU owned cellular devices (Phones, iPads, hotspots)


Issues with student or retiree ESU GMail account