Popular Services
Granting or removing access to an email account
ESU Staff & Faculty can request VPN access. This allows users to connect with ESU secured systems from off campus on an ESU owned device.
This service is to request an account for a Vendor, Visitor, or Volunteer (VVV). A VVV role in our system is needed in order to create an ESU account and be able to grant access to ESU email, systems, or doors. This form starts the process. IT Security partners with Human Resources on this service request.
Request assistance or report any type of issue with the Canvas learning management system.
The ESU Visitor Computer Access Service offers temporary computer access for non-ESU guests who require it for events for academic or university-related purposes. This service ensures secure and monitored access to ESU computing resources while protecting university systems and data.
Use this service to request or remove a calling account, modify or request a call queue or auto attendant, or request a quote for a new phone or headset.
Report an issue with, or request repair of desktop, laptop and tablet, software
Request New Microsoft Team/SharePoint Group
Report a problem or request a modification to an in-house developed application.
TargetX power users/admins can use this form to Report issues with TargetX, request access or services, picklist values, or group assignments.
Request support to create or enhance departmental procedures, leveraging technology to efficiently achieve departmental goals.
Add or remove users from W drive or X Drive access
This form will start the process, which will ask a few questions that will help IT understand the scope and technical needs of the project. Specifics will be further fleshed out as discovery and assessments are needed.
eMPerson8r access requests must come from the department's owner. Other requests will be denied.
Request service or assistance with ESU owned cellular devices (Phones, iPads, hotspots)
Use this form to request or change user permissions for a shared calendar (SharePoint or Exchange). This form is not for calendars created by a user.
Request new or modify an existing report.
Request email for generic account, send bulk emails, configure spam filter settings