Popular Services
Use this service to request OnBase access to the following forms: AP Approvals: AP Invoice, AP Purchase Requisition, IT Billing. FC Approvals: Form A, Form B, Form C, HR Offer Letter.
Granting or removing access to an email account
Request assistance or report any type of issue with the Canvas learning management system.
Report problems and request assistance with Google 2-Step Verification for g.emporia.edu accounts.
Find help for issues with your ESU account & password. First-time account set up, password resets, and account unlock.
This service is to request an account for a Vendor, Visitor, or Volunteer (VVV). A VVV role in our system is needed in order to create an ESU account and be able to grant access to ESU email, systems, or doors. This form starts the process. IT Security partners with Human Resources on this service request.
TargetX power users/admins can use this form to Report issues with TargetX, request access or services, picklist values, or group assignments.
To provide modifications to existing Banner Security.
Use this service to request or remove a calling account, modify or request a call queue or auto attendant, or request a quote for a new phone or headset.
This form will start the process, which will ask a few questions that will help IT understand the scope and technical needs of the project. Specifics will be further fleshed out as discovery and assessments are needed.
Request service or assistance with ESU owned cellular devices (Phones, iPads, hotspots)
Request New Microsoft Team/SharePoint Group
When an employee leaves the university, assigned equipment will be returned to IT.
Request new or modify an existing report.
Report an issue with, or request repair of desktop, laptop and tablet, software
For assistance with technical issues or errors in the Banner Admin environment.
The ESU Visitor Computer Access Service offers temporary computer access for non-ESU guests who require it for events for academic or university-related purposes. This service ensures secure and monitored access to ESU computing resources while protecting university systems and data.
ESU Staff & Faculty can request VPN access. This allows users to connect with ESU secured systems from off campus on an ESU owned device.