Popular Services
Software/hardware assessments are required before purchase or use.
This form will start the process, which will ask a few questions that will help IT understand the scope and technical needs of the project. Specifics will be further fleshed out as discovery and assessments are needed.
eMPerson8r access requests must come from the department's owner. Other requests will be denied.
Request assistance or report any type of issue with the Canvas learning management system.
Request New Microsoft Team/SharePoint Group
ESU Staff & Faculty can request VPN access. This allows users to connect with ESU secured systems from off campus on an ESU owned device.
Granting or removing access to an email account
Use this form to request access to Cognos or modify existing access.
Report network printer issues, SkyPrint issues, request new printer, and assistance with installation.
Report an issue with, or request repair of desktop, laptop and tablet, software
TargetX power users/admins can use this form to Report issues with TargetX, request access or services, picklist values, or group assignments.
Report problems and request assistance with Google 2-Step Verification for g.emporia.edu accounts.
Learning Technologies is available for faculty to get assistance or learn about media and digital technologies to enhance their teaching.
This form can be used for a customer that is encountering issues signing into the Undergrad, Graduate, or International Admission portals.
Report Duo issues, or request a hardware token to authenticate
Assistance and consultation with accessibility support for Canvas courses, assignments, documents, and accessibility training.
This service is to request an account for a Vendor, Visitor, or Volunteer (VVV). A VVV role in our system is needed in order to create an ESU account and be able to grant access to ESU email, systems, or doors. This form starts the process. IT Security partners with Human Resources on this service request.
Use this service to request or remove a calling account, modify or request a call queue or auto attendant, or request a quote for a new phone or headset.