Popular Services

This form will start the process, which will ask a few questions that will help IT understand the scope and technical needs of the project. Specifics will be further fleshed out as discovery and assessments are needed.


Add or remove users from OnBase workflows


ESU Staff & Faculty can request VPN access. This allows users to connect with ESU secured systems from off campus on an ESU owned device.


Request assistance or report any type of issue with the Canvas learning management system.


This service is to request an account for a Vendor, Visitor, or Volunteer (VVV). A VVV role in our system is needed in order to create an ESU account and be able to grant access to ESU email, systems, or doors. This form starts the process. IT Security partners with Human Resources on this service request.


Add or remove users from W drive or X Drive access


eMPerson8r access requests must come from the department's owner. Other requests will be denied.


Report a problem with accessing or viewing Onbase documents or workflows.


Use this service to request or remove a calling account, modify or request a call queue or auto attendant, or request a quote for a new phone or headset.


TargetX power users/admins can use this form to Report issues with TargetX, request access or services, picklist values, or group assignments.


Report problems and request assistance with Google 2-Step Verification for g.emporia.edu accounts.


Centralized deployment will provide laptops to new employees.


Report Duo issues, or request a hardware token to authenticate


Granting or removing access to an email account


Issues with OneDrive, such as syncing, logging in, errors. or permissions.


Report network printer issues, SkyPrint issues, request new printer, and assistance with installation.


An application, built for individual departments will allow anyone, whether on campus or off, to upload any private document directly into a SharePoint site where it can be secured


ASG leadership will use this service/form to request email accounts for senators.


Use this form to request access to Cognos or modify existing access.


Help for miscellaneous desktop software


New computer install