Popular Services

TargetX power users/admins can use this form to Report issues with TargetX, request access or services, picklist values, or group assignments.


When an employee leaves the university, assigned equipment will be returned to IT.


Use this service to request OnBase access to the following forms: AP Approvals: AP Invoice, AP Purchase Requisition, IT Billing. FC Approvals: Form A, Form B, Form C, HR Offer Letter.


Report a problem with accessing or viewing Onbase documents or workflows.


ESU Staff & Faculty can request VPN access. This allows users to connect with ESU secured systems from off campus on an ESU owned device.


Centralized deployment will provide laptops to new employees.


Add or remove users from email distribution lists


Data owner's may request to add or remove user access to an eMPerson8r access group.


Report problems and request assistance with Google 2-Step Verification for g.emporia.edu accounts.


Find help for issues with your ESU account & password. First-time account set up, password resets, and account unlock.


Add or remove users from W drive or X Drive access


Request to add, modify, or remove access to an email account.


This service is to request an account for a Vendor, Visitor, or Volunteer (VVV). A VVV role in our system is needed in order to create an ESU account and be able to grant access to ESU email, systems, or doors. This form starts the process. IT Security partners with Human Resources on this service request.


Request access or report issues with access to buildings or rooms via card or the Gallagher Mobile App.


This form will start the process, which will ask a few questions that will help IT understand the scope and technical needs of the project. Specifics will be further fleshed out as discovery and assessments are needed.


Use this service to request or remove a calling account, modify or request a call queue or auto attendant, or request a quote for a new phone or headset.


Help for miscellaneous desktop software


The ESU Visitor Computer Access Service offers temporary computer access for non-ESU guests who require it for events for academic or university-related purposes. This service ensures secure and monitored access to ESU computing resources while protecting university systems and data.


Use this form to request or change user permissions for a shared calendar (SharePoint or Exchange). This form is not for calendars created by a user.


Report network printer issues, SkyPrint issues, request new printer, and assistance with installation.


ESU laptops available for checkout


Outlook email for staff, faculty and student employees