Popular Services
This form will start the process, which will ask a few questions that will help IT understand the scope and technical needs of the project. Specifics will be further fleshed out as discovery and assessments are needed.
Report problems and request assistance with Google 2-Step Verification for g.emporia.edu accounts.
Request New Microsoft Team/SharePoint Group
Use this service to request or remove a calling account, modify or request a call queue or auto attendant, or request a quote for a new phone or headset.
The ESU Visitor Computer Access Service offers temporary computer access for non-ESU guests who require it for events for academic or university-related purposes. This service ensures secure and monitored access to ESU computing resources while protecting university systems and data.
Request service or assistance with ESU owned cellular devices (Phones, iPads, hotspots)
Find help for issues with your ESU account & password. First-time account set up, password resets, and account unlock.
Granting or removing access to an email account
Add or remove users from W drive or X Drive access
Add or remove users, adjust access hours, quote new card access equipment
Arrange a time to meet with the Data Management team to discover and explore data needs.
ESU Staff & Faculty can request VPN access. This allows users to connect with ESU secured systems from off campus on an ESU owned device.
Request assistance or report any type of issue with the Canvas learning management system.
This service is to request an account for a Vendor, Visitor, or Volunteer (VVV). A VVV role in our system is needed in order to create an ESU account and be able to grant access to ESU email, systems, or doors. This form starts the process. IT Security partners with Human Resources on this service request.
Report network printer issues, SkyPrint issues, request new printer, and assistance with installation.
When an employee leaves the university, assigned equipment will be returned to IT.