Popular Services
Use this service to request OnBase access to the following forms: AP Approvals: AP Invoice, AP Purchase Requisition, IT Billing. FC Approvals: Form A, Form B, Form C, HR Offer Letter.
Reset or unlock your ESU password and get help with sign-in issues.
Request secure VPN access to connect to ESU network resources while working off campus.
Report an issue with, or request repair of desktop, laptop and tablet, software
Check out an ESU laptop for temporary academic or university use, subject to eligibility and availability.
Get help with Google 2-Step Verification (MFA) setup, access, or verification issues.
Request access to use your phone for secure door access through the Gallagher Mobile app as an alternative to your physical ID card.
Request access or report issues with access to buildings or rooms via card or the Gallagher Mobile App.
Use this service to request or remove a calling account, modify or request a call queue or auto attendant, or request a quote for a new phone or headset.
TargetX power users/admins can use this form to Report issues with TargetX, request access or services, picklist values, or group assignments.
Request to add or remove user access to W: Drive or X: Drive (Netscan) folders.
Request to add, modify, or remove access to an email account.
Get help with printer setup, printing issues, SkyPrint, printer access, and other printing needs.
Request Banner Admin Pages or CARS access, including new access, changes to existing access, or removal of access.
Report a problem or request a modification to an in-house developed application.
Request to create, modify, or remove a Cognos account and associated reporting access.
Report a Cognos issue or get help with reports, errors, or unexpected results.
Temporary computer access for non-ESU visitors participating in university-related activities.
Issues with Word, Excel, PowerPoint on your desktop
This service is for questions related to artificial intelligence (AI) tools, features, and resources at ESU. You may request help on how AI can be used, guidance on responsible use, or have a general inquiry about AI. Requests will be reviewed by the AI support group
Request assistance or report any type of issue with instructional tools.