Popular Services
To provide modifications to existing Banner Security.
Request assistance or report any type of issue with the Canvas learning management system.
Granting or removing access to an email account
Add or remove users from W drive or X Drive access
Report problems and request assistance with Google 2-Step Verification for g.emporia.edu accounts.
ESU Staff & Faculty can request VPN access. This allows users to connect with ESU secured systems from off campus on an ESU owned device.
Use this service to request or remove a calling account, modify or request a call queue or auto attendant, or request a quote for a new phone or headset.
A shared mailbox makes it easy for a group of people to monitor and send email from an email alias like helpdesk@emporia.edu. When a person replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from the individual user.
Add or remove users, adjust access hours, quote new card access equipment
This form will start the process, which will ask a few questions that will help IT understand the scope and technical needs of the project. Specifics will be further fleshed out as discovery and assessments are needed.
The ESU Visitor Computer Access Service offers temporary computer access for non-ESU guests who require it for events for academic or university-related purposes. This service ensures secure and monitored access to ESU computing resources while protecting university systems and data.
Report an issue with, or request repair of desktop, laptop and tablet, software
eMPerson8r access requests must come from the department's owner. Other requests will be denied.
This service is to request an account for a Vendor, Visitor, or Volunteer (VVV). A VVV role in our system is needed in order to create an ESU account and be able to grant access to ESU email, systems, or doors. This form starts the process. IT Security partners with Human Resources on this service request.
Use this service to request OnBase access to the following forms: AP Approvals: AP Invoice, AP Purchase Requisition, IT Billing. FC Approvals: Form A, Form B, Form C, HR Offer Letter.
When an employee leaves the university, assigned equipment will be returned to IT.
Request help with using Banner, navigation assistance, or to view helpful Banner user guides.
TargetX power users/admins can use this form to Report issues with TargetX, request access or services, picklist values, or group assignments.
Use this form to request or change user permissions for a shared calendar (SharePoint or Exchange). This form is not for calendars created by a user.
For assistance with technical issues or errors in the Banner Admin environment.
Find help for issues with your ESU account & password. First-time account set up, password resets, and account unlock.