Popular Services

Use this service to request OnBase access to the following forms: AP Approvals: AP Invoice, AP Purchase Requisition, IT Billing. FC Approvals: Form A, Form B, Form C, HR Offer Letter.


Granting or removing access to an email account


Find help for issues with your ESU account & password. First-time account set up, password resets, and account unlock.


This form will start the process, which will ask a few questions that will help IT understand the scope and technical needs of the project. Specifics will be further fleshed out as discovery and assessments are needed.


This service is to request an account for a Vendor, Visitor, or Volunteer (VVV). A VVV role in our system is needed in order to create an ESU account and be able to grant access to ESU email, systems, or doors. This form starts the process. IT Security partners with Human Resources on this service request.


TargetX power users/admins can use this form to Report issues with TargetX, request access or services, picklist values, or group assignments.


To provide modifications to existing Banner Security.


Report issues with SharePoint Drive, Groups, or Sites


Request assistance or report any type of issue with the Canvas learning management system.


Report problems and request assistance with Google 2-Step Verification for g.emporia.edu accounts.


Outlook email for staff, faculty and student employees


Request service or assistance with ESU owned cellular devices (Phones, iPads, hotspots)


The ESU Visitor Computer Access Service offers temporary computer access for non-ESU guests who require it for events for academic or university-related purposes. This service ensures secure and monitored access to ESU computing resources while protecting university systems and data.


ESU laptops available for checkout


ESU Staff & Faculty can request VPN access. This allows users to connect with ESU secured systems from off campus on an ESU owned device.


Report a problem with accessing or viewing Onbase documents or workflows.


Request assistance or report any type of issue with instructional tools.


Request support to create or enhance departmental procedures, leveraging technology to efficiently achieve departmental goals.


Use this service to request or remove a calling account, modify or request a call queue or auto attendant, or request a quote for a new phone or headset.


Centralized deployment will provide laptops to new employees.


eMPerson8r access requests must come from the department's owner. Other requests will be denied.