Popular Services
Request New Microsoft Team/SharePoint Group
Granting or removing access to an email account
Find help for issues with your ESU account & password. First-time account set up, password resets, and account unlock.
ESU Staff & Faculty can request VPN access. This allows users to connect with ESU secured systems from off campus on an ESU owned device.
Request assistance or report any type of issue with the Canvas learning management system.
This service is to request an account for a Vendor, Visitor, or Volunteer (VVV). A VVV role in our system is needed in order to create an ESU account and be able to grant access to ESU email, systems, or doors. This form starts the process. IT Security partners with Human Resources on this service request.
Report an issue with, or request repair of desktop, laptop and tablet, software
eMPerson8r access requests must come from the department's owner. Other requests will be denied.
A shared mailbox makes it easy for a group of people to monitor and send email from an email alias like helpdesk@emporia.edu. When a person replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from the individual user.
This form will start the process, which will ask a few questions that will help IT understand the scope and technical needs of the project. Specifics will be further fleshed out as discovery and assessments are needed.
Use this form to request access to Cognos or modify existing access.
TargetX power users/admins can use this form to Report issues with TargetX, request access or services, picklist values, or group assignments.
The ESU Visitor Computer Access Service offers temporary computer access for non-ESU guests who require it for events for academic or university-related purposes. This service ensures secure and monitored access to ESU computing resources while protecting university systems and data.
Add or remove users, adjust access hours, quote new card access equipment
Use this form when a report is not running or the output is not as expected. This form can also be used for general Cognos support issues.
Request email for generic account, send bulk emails, configure spam filter settings
Arrange a time to meet with the Data Management team to discover and explore data needs.
To provide modifications to existing Banner Security.