Popular Services

Use this service to request OnBase access to the following forms: AP Approvals: AP Invoice, AP Purchase Requisition, IT Billing. FC Approvals: Form A, Form B, Form C, HR Offer Letter.


Report problems and request assistance with Google 2-Step Verification for g.emporia.edu accounts.


Report a problem with accessing or viewing Onbase documents or workflows.


Request assistance or report any type of issue with the Canvas learning management system.


Use this service to request or remove a calling account, modify or request a call queue or auto attendant, or request a quote for a new phone or headset.


ESU Staff & Faculty can request VPN access. This allows users to connect with ESU secured systems from off campus on an ESU owned device.


Request assistance or report any type of issue with instructional tools.


Find help for issues with your ESU account & password. First-time account set up, password resets, and account unlock.


Granting or removing access to an email account


Report Duo issues, or request a hardware token to authenticate


For assistance with technical issues or errors in the Banner Admin environment.


The ESU Visitor Computer Access Service offers temporary computer access for non-ESU guests who require it for events for academic or university-related purposes. This service ensures secure and monitored access to ESU computing resources while protecting university systems and data.


TargetX power users/admins can use this form to Report issues with TargetX, request access or services, picklist values, or group assignments.


When an employee leaves the university, assigned equipment will be returned to IT.


Report issues with SharePoint Drive, Groups, or Sites


Word, Excel, Power Point on the web


Request service or assistance with ESU owned cellular devices (Phones, iPads, hotspots)


Report an issue with, or request repair of desktop, laptop and tablet, software


Assistance with Google account password


ESU laptops available for checkout


Add or remove users from W drive or X Drive access


Request support to create or enhance departmental procedures, leveraging technology to efficiently achieve departmental goals.