Popular Services

Add or remove users from W drive or X Drive access


Granting or removing access to an email account


Report problems and request assistance with Google 2-Step Verification for g.emporia.edu accounts.


ESU Staff & Faculty can request VPN access. This allows users to connect with ESU secured systems from off campus on an ESU owned device.


Report an issue with, or request repair of desktop, laptop and tablet, software


Outlook email for staff, faculty and student employees


Request assistance or report any type of issue with the Canvas learning management system.


Find help for issues with your ESU account & password. First-time account set up, password resets, and account unlock.


Use this service to request OnBase access to the following forms: AP Approvals: AP Invoice, AP Purchase Requisition, IT Billing. FC Approvals: Form A, Form B, Form C, HR Offer Letter.


ESU laptops available for checkout


eMPerson8r access requests must come from the department's owner. Other requests will be denied.


Report Duo issues, or request a hardware token to authenticate


When an employee leaves the university, assigned equipment will be returned to IT.


Report network printer issues, SkyPrint issues, request new printer, and assistance with installation.


The ESU Visitor Computer Access Service offers temporary computer access for non-ESU guests who require it for events for academic or university-related purposes. This service ensures secure and monitored access to ESU computing resources while protecting university systems and data.


Report a problem with accessing or viewing Onbase documents or workflows.


Assistance with Google account password


This service is to request an account for a Vendor, Visitor, or Volunteer (VVV). A VVV role in our system is needed in order to create an ESU account and be able to grant access to ESU email, systems, or doors. This form starts the process. IT Security partners with Human Resources on this service request.


Allow or block website or apps to campus


TargetX power users/admins can use this form to Report issues with TargetX, request access or services, picklist values, or group assignments.


Issues with student or retiree ESU GMail account