Popular Services

TargetX power users/admins can use this form to Report issues with TargetX, request access or services, picklist values, or group assignments.


When an employee leaves the university, assigned equipment will be returned to IT.


Use this service to request OnBase access to the following forms: AP Approvals: AP Invoice, AP Purchase Requisition, IT Billing. FC Approvals: Form A, Form B, Form C, HR Offer Letter.


Report a problem with accessing or viewing Onbase documents or workflows.


ESU Staff & Faculty can request VPN access. This allows users to connect with ESU secured systems from off campus on an ESU owned device.


Centralized deployment will provide laptops to new employees.


Add or remove users from email distribution lists


Add or remove users from W drive or X Drive access


This service is to request an account for a Vendor, Visitor, or Volunteer (VVV). A VVV role in our system is needed in order to create an ESU account and be able to grant access to ESU email, systems, or doors. This form starts the process. IT Security partners with Human Resources on this service request.


eMPerson8r access requests must come from the department's owner. Other requests will be denied.


ESU laptops available for checkout


Report problems and request assistance with Google 2-Step Verification for g.emporia.edu accounts.


Find help for issues with your ESU account & password. First-time account set up, password resets, and account unlock.


Granting or removing access to an email account


Add or remove users, adjust access hours, quote new card access equipment


Request access or report issues with access to buildings or rooms via card or the Gallagher Mobile App.


Request access to use your phone for secure door access through the Gallagher Mobile app as an alternative to your physical ID card.


Report an issue with, or request repair of desktop, laptop and tablet, software


To provide modifications to existing Banner Security.


This form will start the process, which will ask a few questions that will help IT understand the scope and technical needs of the project. Specifics will be further fleshed out as discovery and assessments are needed.


Use this service to request or remove a calling account, modify or request a call queue or auto attendant, or request a quote for a new phone or headset.