Phones

Report an issue or request service for office phones, cell phones, emergency, or elevator phones

Categories (2)

Teams Calling

ESU utilizes Teams Calling as its phone system. All users receive a Teams account for internal calls, while a billed phone line is required to make and receive external calls.
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Cellular Device

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Services (4)

Phone Issue

Report an issue with, or request repair of desk phone, elevator phone, or blue light (emergency) phone.

New Phone

Request new office phone, cell phone, new phone number or phone service

Phone Move or Disconnect

Request ESU physical phone move or disconnect

Phone Service Change/Feature Request

Call forwarding, auto-response configuration, caller ID