My Recently Visited Services

This request is used to report any issues or ask questions.


ESU Staff & Faculty can request VPN access. This allows users to connect with ESU secured systems from off campus on an ESU owned device.


Report problems and request assistance with Google 2-Step Verification for g.emporia.edu accounts.


Request assistance with upgrading an auxiliary system connected to Banner, such as Blackbaud, CBORD, Handshake, Starrez, Point & Click, etc.


Use this service to request OnBase access to the following forms: AP Approvals: AP Invoice, AP Purchase Requisition, IT Billing. FC Approvals: Form A, Form B, Form C, HR Offer Letter.


Use this service to request or remove a calling account, modify or request a call queue or auto attendant, or request a quote for a new phone or headset.


Request assistance or report any type of issue with the Canvas learning management system.


JAMF is ESU’s centralized Apple device management platform. It enables IT staff to deploy, manage, and secure university-owned macOS and iOS devices. JAMF allows for automated software installations, configuration enforcement, inventory tracking, and remote support, ensuring devices remain compliant with policies and security standards.


Add or remove users, adjust access hours, quote new card access equipment


Request support to create or enhance departmental procedures, leveraging technology to efficiently achieve departmental goals.


ESU laptops available for checkout


Defender anti-virus software for ESU-owned devices.


Reset Apple iPhone or iPad


Report an issue with, or request repair of desktop, laptop and tablet, software


Move Camera, TV-Digital Sign to new location


For assistance with technical issues or errors in the Banner Admin environment.


This service is for questions related to artificial intelligence (AI) tools, features, and resources at ESU. You may request help on how AI can be used, guidance on responsible use, or have a general inquiry about AI. Requests will be reviewed by the AI support group


Request email for generic account, send bulk emails, configure spam filter settings


Assistance with Google account password


Request a modification with an existing job schedule or data interface (not running, reporting error, etc.).


Report a problem or request a modification to an in-house developed application.