My Recently Visited Services

Report a problem with accessing or viewing Onbase documents or workflows.


Issues with Microsoft Defender on ESU owned machines


Assistance with Google account password


An application, built for individual departments will allow anyone, whether on campus or off, to upload any private document directly into a SharePoint site where it can be secured


Use this service to request or remove a calling account, modify or request a call queue or auto attendant, or request a quote for a new phone or headset.


Arrange a time to meet with the Data Management team to discover and explore data needs.


Add or remove users from W drive or X Drive access


Instructions to download Office for student or staff home comptuers


A shared mailbox makes it easy for a group of people to monitor and send email from an email alias like helpdesk@emporia.edu. When a person replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from the individual user.


Request help with using Banner, navigation assistance, or to view helpful Banner user guides.


Add or remove users, adjust access hours, quote new card access equipment


This form will start the process, which will ask a few questions that will help IT understand the scope and technical needs of the project. Specifics will be further fleshed out as discovery and assessments are needed.


Request assistance or report any type of issue with instructional tools.


Request new access point/or relocate Access point


Report issues with SharePoint Drive, Groups, or Sites


Report network printer issues, SkyPrint issues, request new printer, and assistance with installation.


Use this service to request OnBase access to the following forms: AP Approvals: AP Invoice, AP Purchase Requisition, IT Billing. FC Approvals: Form A, Form B, Form C, HR Offer Letter.


eMPerson8r access requests must come from the department's owner. Other requests will be denied.


Add or remove users from email distribution lists


Request a demonstration or discovery call for DocuSign in your department.


Find help for issues with your ESU account & password. First-time account set up, password resets, and account unlock.


Faxes not sent or received, fax software issues, billing issues