My Recently Visited Services

Request New SharePoint Drive

Granting or removing access to an email account

ESU laptops available for checkout

Request assistance or report any type of issue with the Canvas learning management system.

Outlook email for staff, faculty and student employees

Add or remove users from W drive or X Drive access

Assistance and consultation with accessibility support for Canvas courses, assignments, documents, and accessibility training.

Help for miscellaneous desktop software

Word, Excel, Power Point on the web

Voice mail password or PIN, voice mail retrieval,

Request New Microsoft Team/SharePoint Group

New or upgrade software for computer lab or SkyLab

Defender anti-virus software for ESU-owned devices.

Report Duo issues, or request a hardware token to authenticate

Assistance with Google account password

This form will start the process, which will ask a few questions that will help IT understand the scope and technical needs of the project. Specifics will be further fleshed out as discovery and assessments are needed.

ESU Staff & Faculty can request VPN access. This allows users to connect with ESU secured systems from off campus on an ESU owned device.

Find help for issues with your ESU account & password. First-time account set up, password resets, and account unlock.

Add users to your departmental DocuSign account, or adjust roles.

Report network printer issues, SkyPrint issues, request new printer, and assistance with installation.

Request access to apps on Hornet Labs

Arrange a time to meet with the Data Management team to discover and explore data needs.