My Recently Visited Services

New or upgrade software for computer lab or SkyLab


ASG leadership will use this service/form to request email accounts for senators.


Add or remove users from W drive or X Drive access


Use this service to request OnBase access to the following forms: AP Approvals: AP Invoice, AP Purchase Requisition, IT Billing. FC Approvals: Form A, Form B, Form C, HR Offer Letter.


Report lost or stolen ESU device


Issues with accessing training, or questions about training


A shared mailbox makes it easy for a group of people to monitor and send email from an email alias like helpdesk@emporia.edu. When a person replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from the individual user.


Report any issues with an auxiliary system connected to Banner, such as TerraDotta, Handshake, CBORD, Blackbaud, Point & Click, Starrez, etc.


Outlook email for staff, faculty and student employees


Assistance with Google account password


Issues with Microsoft Defender on ESU owned machines


Report an issue with DegreeWorks.


Use this form to request access to Cognos or modify existing access.


Issues with OneDrive, such as syncing, logging in, errors. or permissions.


Find help for issues with your ESU account & password. First-time account set up, password resets, and account unlock.


Issues with podium, computer, projector, smart board


Arrange a time to meet with the Data Management team to discover and explore data needs.


This service is for questions related to artificial intelligence (AI) tools, features, and resources at ESU. You may request help on how AI can be used, guidance on responsible use, or have a general inquiry about AI. Requests will be reviewed by the AI support group


Report problems and request assistance with Google 2-Step Verification for g.emporia.edu accounts.


Report a problem with accessing or viewing Onbase documents or workflows.


Report Duo issues, or request a hardware token to authenticate