My Recently Visited Services

Issues with access to buildings or rooms via card technology


Word, Excel, Power Point on the web


Add or remove users, adjust access hours, quote new card access equipment


Request Audit service, PCI, HIPAA, FERPA compliance


New voice mail account, changes to existing account


A shared mailbox makes it easy for a group of people to monitor and send email from an email alias like helpdesk@emporia.edu. When a person replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from the individual user.


To provide modifications to existing Banner Security.


Report Duo issues, or request a hardware token to authenticate


This form will start the process, which will ask a few questions that will help IT understand the scope and technical needs of the project. Specifics will be further fleshed out as discovery and assessments are needed.


This service is to request an account for a Vendor, Visitor, or Volunteer (VVV). A VVV role in our system is needed in order to create an ESU account and be able to grant access to ESU email, systems, or doors. This form starts the process. IT Security partners with Human Resources on this service request.


Request a new Marketplace or other transaction option (Square, etc.)


DocuSign is an electronic signature service that allows for legal signatures on electronic documents


Use this form to request access to Cognos or modify existing access.


ESU laptops available for checkout


An application, built for individual departments will allow anyone, whether on campus or off, to upload any private document directly into a SharePoint site where it can be secured


TargetX power users/admins can use this form to Report issues with TargetX, request access or services, picklist values, or group assignments.


Access point not working, devices are being dropped or not connecting


Granting or removing access to an email account


Request assistance or report any type of issue with the Canvas learning management system.


Arrange a time to meet with the Data Management team to discover and explore data needs.


Report problems and request assistance with Google 2-Step Verification for g.emporia.edu accounts.


Report issues with SharePoint Drive, Groups, or Sites


The ESU Visitor Computer Access Service offers temporary computer access for non-ESU guests who require it for events for academic or university-related purposes. This service ensures secure and monitored access to ESU computing resources while protecting university systems and data.