Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Service Outages
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Phones and Fax
Phones and Fax
Information about ESU Phones and E-Fax
Articles (21)
Departmental Fax Administration
Downloading the Fax Client
How to check ESU voicemail from the web
How to check your voicemail from off-campus
Instructions for checking ESU voice mail from off-campus.
How to dial from ESU desk phones
When dialing a local Emporia number, dial only 9 plus the 7-digit number, not including the area code.
How to Record a Call
Instructions for how to record a call in progress.
How to Set A Voicemail Greeting by Calling In
Install/Reinstall Jabber on Mac
iPhone Upgrade procedure
Jabber Client Installation and Initial Login
Installation and initial login instructions for Jabber softphone clients
MyE911 User Guide
User guide for the MyE911 application which is used in conjunction with Jabber, in order to provide accurate location information to 911 calls.
Nex-Tech Device Upgrade Procedure
Steps for upgrading a Nex-Tech Wireless phone
Samsung Phone Upgrade Procedure
Scam/Robo Calls to ESU Business Lines
Sending a Fax from Outlook or Outlook on the Web
Sending a FAX via the Web Client
Set a Holiday Voicemail Greeting
Set a Voicemail Greeting from a ESU Desk Phone or Jabber
Uninstall/Reinstall Jabber for Windows 10
Voice Mail Self-Service PIN Reset
Reset your own unknown or forgotten Voice Mail PIN number
Voicemail Quick Reference Sheet
A quick reference sheet for phone menu navigation in ESU's voicemail system.
Search this category
Search
Additional Resources
Popular Articles
Add/Remove Shortcuts to OneDrive
Remove a Synced Folder from File Explorer
Using a VPN Connection on Windows when Off Campus
Accessing SkyLab from a Mac
Using a VPN Connection on Mac when Off Campus
Recent Articles
Install/Reinstall Jabber on Mac
Uninstall/Reinstall Jabber for Windows 10
Install Office for Home Use
Checking Your ESU Student Email
Uninstall/Reinstall OnBase Unity Client
Popular Tags
OneDrive
(12)
Outlook
(12)
Duo
(11)
authentication
(10)
2step
(9)
Email
(9)
mac
(8)
password
(8)
ADSelfServicePlus
(7)
Banner
(7)