Phones and Fax

Information about ESU Phones and E-Fax

Articles (21)

Departmental Fax Administration

Downloading the Fax Client

How to check ESU voicemail from the web

How to check your voicemail from off-campus

Instructions for checking ESU voice mail from off-campus.

How to dial from ESU desk phones

When dialing a local Emporia number, dial only 9 plus the 7-digit number, not including the area code.

How to Record a Call

Instructions for how to record a call in progress.

How to Set A Voicemail Greeting by Calling In

Install/Reinstall Jabber on Mac

iPhone Upgrade procedure

Jabber Client Installation and Initial Login

Installation and initial login instructions for Jabber softphone clients

MyE911 User Guide

User guide for the MyE911 application which is used in conjunction with Jabber, in order to provide accurate location information to 911 calls.

Nex-Tech Device Upgrade Procedure

Steps for upgrading a Nex-Tech Wireless phone

Samsung Phone Upgrade Procedure

Scam/Robo Calls to ESU Business Lines

Sending a Fax from Outlook or Outlook on the Web

Sending a FAX via the Web Client

Set a Holiday Voicemail Greeting

Set a Voicemail Greeting from a ESU Desk Phone or Jabber

Uninstall/Reinstall Jabber for Windows 10

Voice Mail Self-Service PIN Reset

Reset your own unknown or forgotten Voice Mail PIN number

Voicemail Quick Reference Sheet

A quick reference sheet for phone menu navigation in ESU's voicemail system.