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Step-by-step outline for setting up delegated calls and customizing call answer rules in Microsoft Teams Calling.

This article covers the necessary steps to transfer a Teams call from various devices.

When placing a call in Microsoft Teams, you can search for colleagues or a campus phone number by typing in a name into the dial/search field. However, you may sometimes see results labeled as "External" with a strange string of numbers (e.g., 726 or 43556). Here's why that happens and how to get accurate results.

How to search, find, and call and internal user, department/main line call queue or auto attendant.

Make calling your frequent contacts faster and easier than ever with speed dial.

How to guide for the front desk/shared Cisco common area phones (CAP),

Commonly asked questions about Teams and Teams Calling

Introductory Guide to Teams Calling

This article gets you familiar with the Yealink physical Teams Phone and features.