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Accounts & Access
Password or account issues, name changes, building or door access, and other access requests such as Banner, Cognos, or OnBase
Categories (3)
Account and Access Requests
Request access to ESU systems and accounts, including Banner, Cognos, OnBase, network drives, shared mailboxes, vendor and visitor accounts, and other account-related access needs.
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Building/Door Access
Request building door access, update access permissions, request mobile app door access, or report issues with card readers.
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Password
Reset password, issues with password, questions about multi-factor authentication
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