Multi-Factor Authentication (MFA) adds an extra layer of security to help protect your ESU account, data, and information.
Use this service to:
- Report Duo MFA issues
- Request a Duo hardware token
What to Include
List the information users should provide when requesting or reporting something related to this issue or service.
- Relevant details about the request or issue.
- The system, application, or device involved, if applicable.
- Error messages or screenshots, if applicable.
Who Can Request This Service
Students, Staff, or Faculty
What Happens Next
Explain what users can expect after submitting a request or reporting an issue, including follow-up or processing times, if known.
Need Help?
Submit a ticket for the fastest assistance, start a chat in the lower-right corner, or click Contact Us for other options.