Google 2-Step Verification, also known as Multi-Factor Authentication (MFA), adds an extra layer of security to your Google account by requiring an additional verification step when signing in. This service can be used to report issues or request assistance with Google 2-Step Verification.
Who Can Request This Service
Students & Alumni with Active Google Accounts
Before You Begin
Have your ESU username, the device you use for verification, and a brief description of the issue or error you are experiencing.
What to Expect
A University Solutions technician will review your request and reach out with an update on your ticket, including any questions or next steps.
Request This Service
Submit a ticket for the fastest assistance, start a chat in the lower-right corner, or click Contact Us for other options.