Change or Grant access to Email Account

Overview

Use this service to request access to an email account in Outlook, including a personal email account, shared mailbox, or generic account.

Who Can Request This Service

The account owner may submit a request to grant access to their own email account or other email accounts they own.

Before You Begin

Have the following information ready before submitting your request:

  • Account Username – Username for the email account.
  • Account Owner – Name of the account owner 
  • Add User(s) – Username(s) of anyone who needs access.
  • Level of  Access – 
    • Email – Read and Manage
    • Email – Send As
  • Effective Start Date – Date access should begin.
  • Remove User(s) – Username(s) of anyone whose access should be removed, if applicable.
  • Effective End Date – Date access should end, if applicable.

What to Expect

A University Solutions technician will review your request and reach out with an update on your ticket, including any questions or next steps.

Request This Service

Submit a ticket for the fastest assistance, start a chat in the lower-right corner, or click Contact Us for other options.