How To:
- Sign in or Out of a Call Queue
Applies To:
- ESU staff/faculty that have been assigned to a call queue
Steps:
Teams App or Web Version
1) Go to the 3 dots at the upper right and click Settings.
2) Select Calls
3) Select the CQ at the top of the page (Note: this can take a few seconds to populate and you be assigned to more than 1 call queue)
4) Toggle the “Receive calls from this queue” to sign in or out.
Teams Mobile App
1) Click on your profile (circle), click Settings, and select Calling.
2) Find the CQ and toggle on/off to sign in or out,
