How To:
- Add a Generic Email Account to Your Outlook
Applies To:
Steps:
You must know the password to add the account. Admin Assistants or the owner of the account can call the help desk for the password to be reset.
1) Select File > Add Account.
2) Enter the generic email address and click Connect.
3) Choose Exchange, click Done.
4) Restart Outlook, then enter the account password when prompted. The account will then appear in Outlook, you may need to scroll to the bottom of the page to see the account.