Add a Generic Email Account to Your Outlook

How To:

  • Add a Generic Email Account to Your Outlook 

Applies To:

  • Staff & Faculty

Steps:

You must know the password to add the account. Admin Assistants or the owner of the account can call the help desk for the password to be reset. 

1) Select File > Add Account. 

Graphical user interface showing the File menu in Outlook

Graphical user interface showing  the Add Account option in Outlook


2) Enter the generic email address and click Connect. 

Graphical user interface showing the Add Account process in Outlook


3) Choose Exchange, click Done. 

Graphical user interface showing the Exchange account type in Outlook


4) Restart Outlook, then enter the account password when prompted.  The account will then appear in Outlook, you may need to scroll to the bottom of the page to see the account.

Graphical user interface showing the generic account icon

Details

Article ID: 94448
Created
Fri 12/13/19 12:00 PM
Modified
Wed 10/5/22 8:52 AM