How To:
- Setup 2-Step Verification for your ESU Google account
- Students, Retirees, or Alumni @g.emporia.edu email accounts
Quick Access links:
Steps:
You can set this up from the Google App on your mobile device or using the web browser on your computer. Please note this is a separate 2 factor from your ESU Duo.
Note: If you have signed into your Gmail account before but did not successfully setup Google 2-step verification you may be locked out of your account. You will receive the following error:
If you receive this error please contact the help desk by phone at (620)-341-5555.
1) Sign into your ESU g.emporia.edu account at any Google website.
2) On the Google 2-step verification screen, click Enroll
3) Verify your device with a text or phone call. (Enter a phone number that you can easily access, such as your own personal phone).
4) Enter the code you receive. (The "G" is not required when verifying the code)
5) Click Turn On on the confirmation screen.
After clicking the turn on button you have now successfully setup Google 2-step verification and you can now exit this page and go back to whatever Google application you would like.
Alternate Methods:
Note: You can access these settings on your account from a web browser on your computer or the Gmail app on your smart phone or other smart device. You are not able to manage settings on your Google account from a web browser on your phone.
From Gmail, click your account icon, then click Manage your Google Account.
This will give you a list of options for your 2-Step authentication.
The Security Key option is the only option that allows you to not provide your phone number to Google.
Backup Codes
1) Click Get Backup Codes.
2) This will give you a list of Backup Codes you can use to access your account. Each code can only be used once.
If you use all of your codes or lose them, then you can generate a new set of codes by returning to the backup codes page in your Google account. Then click on the 'refresh' arrow button. The previous list of codes will no longer work.
Authenticator App
1) Click Authenticator App
2) You will need to download and install the Google Authenticator App on your phone from your phone's app store.
3) Click Setup Authenticator, then open the app on your phone and select Scan QR code. Scan the QR code from the website.
4) This will add your Google account to the authenticator app, and the app will generate codes for you when you log in.
Security Key
A security key is a small hardware device that plugs in via USB or connects to your device via NFC. You will need an FIDO U2F compatible security key. DUO tokens will not work with Google 2-Step authentication.
You will need to first follow the instructions for your key to connect it to you computer. Refer to the documentation that came with the device.
1) Click the option for Security Key, then click Add Security Key.
2) Follow the on-screen instruction for connecting your key to your Google account. These will vary by device.
Secondary Sign in setup
When signing in without having set up Google 2 Step Authentication you will likely see this screen. If so, you will need to Call, Email, or Live Chat with the Help Desk
Phone: 620.341.5555
Email: helpdesk@emporia.edu
Live Chat: https://www.hornet365.com/chat-with-it
1) Navigate to the Gmail.com sign-in page. You may need to click the Google Account that you are currently signed into, then select 'Add another account'
2) Sign in and click the account icon in the top right, then 'Manage your Google Account'
3) Click on the security tab
4) Under 'How you sign in to Google' click 2-Step Verification:
5) Select the Phone Number or Google Prompt options from this list:
6) Walk through the set-up process and once you see a Message that says 2-Step verification has been turned on, you are all good to go.