Password Self-Service - Change a Forgotten Password

How To:

  • Change a Forgotten Password Using Self-Service

Applies To:

  • Employees, Faculty, & Students

Steps:

1) In a web browser go to account.emporia.edu. Click 'Forgot your password?'. 

Forgot your password section of the login box


2) Type in your Username, enter the Captcha, and click Continue. 

Forgot password screen asking for captcha and username


3) Enter the answers to your security questions and click Continue.

Question answer prompts


4) Type in and confirm a new password, making sure you are meeting the requirements. Then type in the Captcha and click Reset Password. As you type, a green/red strength meter that shows if your password is meeting the requirements. You will see a green checkmark next to each requirement that is met.

New password screen with password requirements

Print Article

Related Services / Offerings (1)

Find help for issues with your ESU account & password. First-time account set up, password resets, and account unlock.