Set up Duo Mobile

How To:

  • Enroll in Duo Mobile

Applies To:

  • Faculty, Employees, and Students Enrolled in Duo


Using the Duo Mobile (app) is the preferred and fastest way to authenticate. Duo's self-enrollment process makes it easy to register your cell phone and activate the Duo Mobile application so you can receive Duo requests via push notification and tap to approve and log in. 

1) You will receive an email from Duo Security with the subject line 'Duo Security Enrollment. This email will contain an enrollment link. Click the first link in the email to start your enrollment. Note: If you try to log in on an ESU sign-in page (like Canvas) you will be prompted there if you try to sign in before you see the email- Start with Step 2.

Graphical user interface showing Duo Security email 

Graphical user interface showing Dup enrollment email. 

2) Click Next to begin enrolling your device. You will click Next several times.

 duo setup

3) Select Duo Mobile.

 duo mobile screen

4) Enter your phone number and Click Add phone number.

enter phone number

5) Confirm that your number is correct.

confirm phone number

6) Open the app store on your phone and download the Duo Mobile app. Click Next once it's downloaded and installed.

duo download

7) Open the app on your phone and scan the QR code, then click Continue.

duo added

8) Click Skip for now to continue to the login.

skip for now

9) When you log into an ESU site you will now get a Push notification for your phone. Tap Accept on your phone to continue.

duo push

10) You can click Trust Browser to reduce the number of times you will need to authenticate to Duo. Do not say Yes if this is a public or shared device.

trust browser


Note: Push notifications will allow you to be able to authorize Duo Pushes from the lock screen of your phone. If you choose not to allow notifications you will have to open the app to see any Duo push requests.

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Article ID: 133550
Fri 6/4/21 1:56 PM
Mon 6/17/24 2:11 PM

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