How To:
- Use Duo with a Hardware Token
Applies To:
- ESU Faculty, Staff, and Student Employees that have been enrolled in Duo
Steps:
Hardware tokens are the most basic way of authenticating. The token will be set up by IT for the user and show up in Duo. (Tokens cannot be shared with other users)
1) When signing in you select Enter a Passcode.
2) Press the red button on your hardware token to generate a new passcode.
3) Enter the passcode on the website.
NOTE: Tokens can get "out of sync" if the button is pressed too many times in a row and the generated passcodes are not used for login. Contact the help desk if your token stops working.