Using Duo with a Hardware Token

How To:

  •  Use Duo with a Hardware Token

Applies To:

  • ESU Faculty, Staff, and Student Employees that have been enrolled in Duo


Hardware tokens are the most basic way of authenticating. The token will be set up by IT for the user and show up in Duo. (Tokens cannot be shared with other users)

When signing in you will get the Duo, prompt, click the green Enter a Passcode button.  

Graphical user interface showing Duo Passcode option screen 

Press the red button on your hardware token to generate a new passcode, type it into the space provided, and click the green Log In button. 

Photograph of passcode-generating hardware token.  It is a small device with a power button and a screen that displays a series of numbers. 

 Graphical user interface showing the Duo passcode screen

Tokens can get "out of sync" if the button is pressed too many times in a row and the generated passcodes are not used for login. Contact the help desk if your token stops working.


Article ID: 133549
Fri 6/4/21 1:43 PM
Wed 10/5/22 8:37 AM

Related Services / Offerings (1)

Fillable form to request token for Duo to be used in place of a personal cell phone.