Receiving an Encrypted Email

How To:

  • Receive an Encrypted Email

Applies To:

  • Staff, Faculty, or Students

Steps:

Gmail or Yahoo Mail 

1) "External" recipients will receive a notification email with a link. Recipient will click ‘Read the message’. 

 Graphical user interface showing an encrypted email.


2)  They can sign in to see the email by Signing into a service listed (Gmail, Yahoo or Microsoft typically) OR by requesting a one-time passcode delivered to the recipient's inbox. 

 Graphical user interface showing the encrypted email


3) If they click sign in, the email will sign in or prompt them to log in and will open the email. 

If they choose the passcode, they will get this message: 

 Graphical user interface showing the One Time Passcode options


4) They will then receive a new email with the code. The code will be entered on the screen listed above. 

Graphical user interface showing the one time passcode 


5) Using either method, the recipient will then be able to view the message in a web browser. 

Graphical user interface showing an encrypted email 


Office 2016, 2019 or Outlook on the Web 

In the Outlook 2016, 2019 app or in your web browser you should not have to do anything additional to read encrypted messages. If you are using the Outlook mobile app the message should be readable like any other standard message. 

Details

Article ID: 104884
Created
Wed 4/8/20 4:29 PM
Modified
Wed 9/27/23 3:12 PM

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