Receiving an Encrypted Email

Body

How To:

  • Receive an Encrypted Email

Applies To:

  • Staff, Faculty, or Students

Steps:

Gmail or Yahoo Mail 

1) "External" recipients will receive a notification email with a link. Recipient will click ‘Read the message’. 

An encrypted email


2)  They can sign in to see the email by Signing into a service listed (Gmail, Yahoo or Microsoft typically) OR by requesting a one-time passcode delivered to the recipient's inbox. 

Sign-in options for encrypted email


3) If they click sign in, the email will sign in or prompt them to log in and will open the email. 

If they choose the passcode, they will get this message: 

On etime passcode entry screen


4) They will then receive a new email with the code. The code will be entered on the screen listed above. 

One Time Passcode reception screen


5) Using either method, the recipient will then be able to view the message in a web browser. 

How the email appears on the web browser after it has been logged into


Office 2016, 2019 or Outlook on the Web 

In the Outlook 2016, 2019 app or in your web browser you should not have to do anything additional to read encrypted messages. If you are using the Outlook mobile app the message should be readable like any other standard message. 

Details

Details

Article ID: 104884
Created
Wed 4/8/20 5:29 PM
Modified
Mon 6/23/25 9:34 AM

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Encryption email service