Managing Anti-Spam Emails though the Quarantine Portal

How To:

  • Manage Anti-Spam Emails though the Quarantine Portal

Applies To:

  • Staff
  • Faculty
  • Generic Accounts

Steps:

Go to https://us.quarantine.symantec.com/ and log in with your email address and the password you set up. Note: This password is separate from your regular ESU password.

Email Filter Account Quarantine Management


From the portal, you will see a summary of your quarantined email along with several controls to manage the list. 

Email Filter Account Quarantine Management


Select the box to the left of the email, then choose from the buttons above to manage the individual email.  

Email Filter Account Quarantine Management


To Approve or Block the domain of an email, select the email, then choose one of the boxes. 

Email Filter Account Quarantine Management


Select either the Approve or Block tab. Then click Add or Delete 

Email Filter Account Quarantine Management


Add the Approved Domain or Sender Then click Submit.

Email Filter Account Quarantine Management

OR

Add the Blocked Domain or Sender. Then click Submit. The Block option blocks all future emails from the sending domain. For example: If you block jsmith@gmail.com all incoming emails from Gmail will be blocked.

Email Filter Account Quarantine Management

Details

Article ID: 89812
Created
Mon 10/21/19 10:58 AM
Modified
Tue 1/25/22 10:30 AM