How to Uninstall and Reinstall the Unity Client

How To:

Uninstall and Reinstall the Hyland Unity Client

Applies To:

Employees, Faculty

Steps:

1) Click the Windows button, then search for Add or Remove Programs.

graphical user interface showing the windows search


2) Look for Hyland Unity client in the list of software.

Graphical user interface showing Hyland unity Client in the list of installed software.


3) click the ellipsis on the right, then click uninstall.

graphical user interface showing the uninstall option


4) On the window that pops up, click Uninstall again.

graphical user interface showing uninstall confirmation


5) Click OK.

graphical user interface showing removal confirmation


6) Open the Edge web browser and navigate to www.hornet365.com.

NOTE: You must use Edge for this process.

graphical user interface showing edge


7) Click the Employees tab, then click the OnBase icon.

onbase icon


8) Scroll to the bottom of the page and click the link that says 'Install the Onbase Unity Client'

website interface showing the link to install the unity client


9) Click Open.

website interface showing the Open button


10) You will get a window showing that the installation has started.

graphical user interface showing the application launcher


11) On the next window, click Install.

graphical user interface showing the installation screen


12) The software will install.

graphical user interface showing the installation progress.

When it is finished, the Hyland Unity Client will launch automatically and you will be given a Duo prompt for the login.

 

Details

Article ID: 146079
Created
Thu 6/8/23 9:55 AM
Modified
Thu 6/8/23 9:55 AM