Sync Issues with OneDrive

How To:

• Resolve Sync Issues with OneDrive (Windows)

Applies To:

• Staff or Faculty

Troubleshooting Steps:

• Make sure OneDrive is running. Check the System Tray (down by the time) to make sure OneDrive is running and signed in. The cloud icon should be blue.
• Do you have a file that is larger than the 100 GB limit? If so, remove the file from OneDrive.
• Does your computer have Windows Updates? If so, install those and reboot.
• Do you have the latest version of OneDrive? 
• Has your password changed? Is your account locked? Is OneDrive needing to authenticate? Are you logged into your computer and the OneDrive app with your newest password?
• Close OneDrive (right-click on the icon in the system tray and choose close) and relaunch it from the start menu.