Sync Issues with OneDrive

Tags Sync OneDrive

How To:

  • Resolve Sync Issues with OneDrive (Windows)

Applies To:

  • Staff or Faculty

Troubleshooting Steps:

  • Make sure OneDrive is running. Check the System Tray (down by the time) to make sure OneDrive is running and signed in. The cloud icon should be blue.
  • Do you have a file that is larger than the 100 GB limit? If so, remove the file from OneDrive.
  • Does your computer have Windows Updates? If so, install those and reboot.
  • Do you have the latest version of OneDrive? 
  • Has your password changed? Is your account locked? Is OneDrive needing to authenticate? Are you logged into your computer and the OneDrive app with your newest password?
  • Close OneDrive (right-click on the icon in the system tray and choose close) and relaunch it from the start menu.


Article ID: 134023
Wed 6/30/21 3:25 PM
Thu 10/20/22 3:36 PM