Enroll a Security Key for Duo

How To:

  • Enroll a Security Key for Duo 

Applies To:

  • Faculty, Staff, and Student Employees Enrolled in Duo

Steps:

A security key plugs into your USB port and when tapped or when the button is pressed it sends a signed response back to Duo to validate your login. 


In order to use a security key with Duo, make sure you have the following: 

  • A supported browser (We recommend the newest versions of Chrome or Edge)

  • An available USB port. 

  • A security key that IT has enabled for your account.  


You can enroll your security key during the initial self-enrollment process or, if you have already enrolled in Duo using a different device (like your mobile phone), you can add your security key as an additional authentication device from the device management portal.(Click Add a new device from the menu on the left-hand side) 


Select Security Key from the list of devices and then click Continue. 

Graphical user interface showing Duo Security Key option 


Make sure that pop-ups are not being blocked for the page.

 Graphical user interface showing Security Key enrollment screen.


Click OK for any pop-ups regarding the key. You may also get pop-ups from your browser/computer.

Graphical user interface showing Security Key Setup confirmation 

Graphical user interface showing Security Key Setup confirmation screen. 


The security key enrollment window automatically tries to locate your connected security key for approval. 

Graphical user interface showing Security Key enrollment  


When enrolling your security key, you will be prompted to tap to enroll your security key (possibly more than once). You may also be asked if you want to allow Duo to access information about your security key (click Allow or Proceed as applicable).  

Graphical user interface showing Security Key Touch prompt. 


You will see whether the security key identification was successful or not. If it was not successfully, remove the key and start the steps over. 

Graphical user interface Security Key enrollment success screen 

Details

Article ID: 133552
Created
Fri 6/4/21 2:33 PM
Modified
Wed 10/5/22 8:36 AM