Uninstall/Reinstall OnBase Unity Client

How To:

  • Uninstall/Reinstall OnBase Unity Client 

Applies To:

  • Staff and Faculty OnBase Users


To Uninstall: 

1) Search for Add or Remove Programs, scroll down to Hyland Unity Client, click Uninstall 

Graphical user interface showing the Hyland Unity Client uninstall option 

2) Open File Explorer, click View, then check the box to view Hidden items 

 Graphical user interface showing the Hidden icon option

3) Navigate to C:\Users\<<enter your userid here>>\AppData\Local\Apps\2.0 

Delete all files in the 2.0 folder. 

Click View and uncheck Hidden items. 

To Install: 

You must use Microsoft Edge to install. 

The Installer link is on Hornet365, Employees, OnBase.

To Exit Onbase: 

Just clicking the X on the window will not exit OnBase.  To exit, in the lower right corner of your window, click the carrot to see the OnBase icon in the system tray:         Right click the OnBase icon, click Exit OnBase: 

                    Graphical user interface showing the OnBase icon               Graphical user interface showing the OnBase Exit option 


Article ID: 101905
Wed 3/18/20 10:52 AM
Tue 6/27/23 11:53 AM