Instructions
1. Check your email inbox for an email from “Cashier”. If you do not see the email be sure to check your Spam or Junk folders.
2. Follow the link from your email with the subject line “Your Access Information”.
3. To access the login page without email, the direct URL is: https://secure.touchnet.com/C20725_tsa/web/login.jsp
There is also a link on the ESU Business Office's webpage: https://www.emporia.edu/about-emporia-state-university/business-office/
4.. Once you login with the temporary password sent to your email, you will need to create a new password.
If you forget your password, the Help Desk cannot reset it. Attempt resetting it by entering your email address and choosing “Forgot Password”. If issues continue we recommend that your student remove you as an Authorized User, and re-add you to start the process over.
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NOTE:
To ensure a smoother login experience and reduce potential issues, please follow these guidelines:
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Do Not Copy and Paste Temporary Passwords: Copying and pasting temporary passwords may inadvertently add extra spaces, causing the login attempt to fail. Instead, manually type the temporary password exactly as it appears.
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Password Reset Tips: When resetting a password, avoid using copy-paste for the same reasons. Carefully type the new password and confirm it without adding unnecessary spaces or characters.