Maintenance: Smart Classroom, Lab, and Conference Room Computers

Overview

University Solutions performs scheduled maintenance on Smart Classroom, computer lab, and conference room computers during Winter Break. This maintenance helps ensure computers are updated, secure, accurately inventoried, and ready for the upcoming semester.

Winter Break Maintenance Period: December 14, 2026 through January 8, 2027

Winter Break Maintenance Schedule

University Solutions will perform maintenance according to the following tentative schedule:

Monday, December 14th, 2026

  • Cremer Hall

Tuesday, December 15th

  • King Hall
  • Beach Hall

Wednesday, December 16th

  • HPER
  • Visser Hall
  • Police and Safety

Thursday, December 17th

  • Plumb Hall
  • Nursing Building

Friday, December 18th

  • Memorial Union
  • Sauder Alumni Center

Monday, December 21st

  • Science Hall

Tuesday, December 22nd

  • Science Hall

Monday, January 4th, 2027

  • White Library

Tuesday, January 5th

  • BCCC Andover Location

Wednesday, January 6th

  • ESU KC Metro Location

Thursday, January 7th

  • Make-Up Day

Friday, January 8th

  • Make-Up Day

Please note: This schedule is tentative and may be adjusted based on room availability, maintenance needs, equipment replacements, or additional work identified during the maintenance period.

What Happens During Maintenance?

During Winter Break, University Solutions staff will:

  • Update computers in Smart Classrooms, labs, and conference rooms.
  • Remove user profiles and locally stored user data.
  • Install Microsoft, Windows, and manufacturer updates.
  • Test computers after updates are completed.
  • Verify network connectivity and standard campus applications.
  • Update computer and asset information in TeamDynamix Management Software.
  • Replace computers scheduled for replacement through the Centralized Deployment cycle.
  • Identify and document equipment or technical issues requiring additional follow-up.

Important: Back Up Your Files

As part of Winter Break maintenance, user profiles will be removed from Smart Classroom, lab, and conference room computers. Any files stored locally on these computers will also be removed.

If you have presentations, Word documents, PowerPoints, spreadsheets, or other files saved directly to one of these computers, make sure they are backed up before December 14, 2026.

Files can be saved to:

  • ESU OneDrive
  • Approved network storage
  • External storage, when appropriate

To help prevent data loss, public computers should not be used for permanent storage of important files.

Computer Replacements

Some computers may be replaced during Winter Break as part of the Centralized Deployment cycle.

Replacement work may include:

  • Removing the existing computer.
  • Installing and configuring the replacement computer.
  • Installing required software and updates.
  • Updating the equipment's TeamDynamix asset information.
  • Testing network access and connected equipment.
  • Confirming that the computer and room are ready for use.

Issues Identified During Maintenance

If University Solutions identifies an issue that cannot be resolved during routine maintenance, the issue will be documented for additional follow-up.

Some repairs or equipment replacements may continue after the scheduled maintenance date for a building.

Additional Assistance

Need a little more help? Submit a ticket, start a chat in the lower-right corner, or click Contact Us for more options.