Download and Use the KnowBe4 Learner App

Tags knowbe4

Summary

Download and Use the KnowBe4 Learner App

Applies To

Faculty, Employees, & Student Employees

Instructions

1) Log in to KnowBe4’s console and select KnowBe4 Learner App on the top tab. 

Screenshot of the QR code that has you download the KB4 app

 


2) To download the application, you can go to the app store and search “KnowBe4 Learner App”.

 Image of the QR code that brings you to the KB4 app in the app store

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3) Once the App is installed on your mobile device, you will then be able to open it and see the Log in with QR code button. Once you click that button, it will ask you to allow camera access. This is necessary to scan the 2nd barcode on your KnowBe4 website. You must click OK if you want to set this up on your phone.  

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4) Scan the barcode on the website under Step 2. On the "KnowBe4 Learner App" tab.

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5) Once you have scanned the barcode, you should be taken to the training page. Here you are all set to view the training assigned to you as well as search the library for anything you’d like to view or play within KnowBe4’s platform.  

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6) Back on the website (not your mobile device), under the KnowBe4 Learner App tab, you should be able to see the device you have just set up.  I have set up multiple in this example.  

Image of linked devices on the computer webpage


7) If you would like to unlink your device, you can select Unlink Device, and it will disappear. You can refresh the page to check.  

Image of the linked devices section and the Unlink Device button

Image of the device list that is now missing the previously linked device

Additional Assistance

Need a little more help? Submit a ticket, start a chat in the lower-right corner, or click Contact Us for more options.