Search 100 Results

Can't Find What You Are Looking For? Sign In Now
You are currently not logged in and some search results only show up if you login.

New SharePoint Drive

  1. Services
  2. IT Professional Services
  3. Help Desk Services
  4. File Service and Storage
Description of Service: SharePoint Drives are available to ESU employees and recognized groups Files saved to your SharePoint Drive all have the same permission--either Read Only or Edit

Request a Shared Mailbox (Email)

  1. Services
  2. Accounts & Access
  3. Account and Access Requests
Description of Service: Request a new Shared Mailbox (Email) Who can use it: Staff Faculty How do I get it: Click the Request Shared Email button on the right make the

Google 2-Step Verification (MFA)

  1. Services
  2. Student Technology Services
  3. Password & Account Help
Description of Service: Google 2-Step Verification also known as Multi-Factor Authentication (MFA)  is coming for all g. accounts. This service was turned on June 5, 2023 2-Step will be

Voice Mail Issues

  1. Services
  2. Phones & Fax
  3. Voice Mail
Voice mail password or PIN, voice mail retrieval, ... Description of Service: ESU provides voice mail service for all employee office phone lines You may OPT-Out of the service,  A default PIN number is applied to the account at creation, but

CARS Application Guide: Cars Reports

  1. Knowledge Base
  2. Enterprise & Business Systems
  3. CARS
Yes No No Yes Steps: From the self-service menus, select reports --> then, Cars Reports icon: This feature will

Map a Network Drive on a Mac

  1. Knowledge Base
  2. Web & Collaboration
  3. File Service and Storage
.  2) For the W drive type smb://fileserver01/shared  For the X drive type smb://fileserver01/specialized  Click the + to remember the server, then click Connect.  3) Enter your ESU username and password.  4) The drive will now be listed in your Finder.

Report Duo Issue

  1. Services
  2. Accounts & Access
  3. Password
  4. Duo Multi-Factor Authentication
Description of Service: Report connection issues Issues adding a new device Request bypass code for one time access Who can use it: Staff Faculty Student Employees How

Upgrade - Nex-Tech Device Upgrade Procedure

  1. Knowledge Base
  2. Phones & Fax
 785-621-3600 to have Nex-Tech Wireless switch your line of service to the new phone. If the new device is an iPhone 13 or earlier: Pop out the SIM card from the old device and put it in the new

Request Duo Token

  1. Services
  2. Accounts & Access
  3. Password
  4. Duo Multi-Factor Authentication
Description of Service: Hardware token may be used in place of a personal cell phone to authenticate with Duo 2 factor Hardware tokens must be requested from the IT Help Desk Who can use

Duo Multi-Factor Authentication

  1. Services
  2. Accounts & Access
  3. Password
Description of Service: Multi-Factor Authentication is a 2nd factor that helps protect your ESU  data and information Hornet Login, powered by DUO provides authentication protection. Report

Sync Issues with OneDrive

  1. Knowledge Base
  2. Web & Collaboration
  3. File Service and Storage
  4. One Drive
computer have Windows Updates? If so, install those and reboot. Do you have the latest version of OneDrive?  Has your password changed? Is your account locked? Is OneDrive needing to authenticate? Are

Accessing SharePoint Drive from a Mobile Device

  1. Knowledge Base
  2. Web & Collaboration
  3. File Service and Storage
  4. SharePoint
your ESU email address and password.  2) Open the app. This screen may vary a bit due to app version and operating system.  Take a look at the menu options at the bottom-  Files

Access SharePoint Files on a Mobile Device

  1. Knowledge Base
  2. Web & Collaboration
  3. File Service and Storage
  4. SharePoint
have it installed) Sign into the app with your ESU email address and password.  2. Open the app. This screen may vary a bit due to app version and operating system.  Take a look at the menu

Add a Generic Email Account to Your Outlook

  1. Knowledge Base
  2. Email, Calendaring and Messaging
How To: Add a Generic Email Account to Your Outlook  Applies To: Staff & Faculty Steps: You must know the password to add the account. Admin Assistants or the owner of the

Authorized User - Accept Access

  1. Knowledge Base
  2. Accounts & Access
  3. Passwords and Access
: https://www.emporia.edu/about-emporia-state-university/business-office/ 4.. Once you login with the temporary password sent to your email, you will need to create a new password.  If you