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Accessing Financial Aid pages in Self Service Banner (SSB) 9

  1. Knowledge Base
  2. Enterprise & Business Systems
  3. Banner
How To: Access Financial Aid pages in Self Service Banner (SSB) 9  Applies To: Students Steps: 1) Go to www.Hornet365.com, and select Students in the top menu. 2) Click

Google Password

  1. Services
  2. Accounts & Access
  3. Password
Assistance with Google account password ... : username@emporia.edu NOTE:  Password for any Gmail services is the same as your regular university password.  In most cases you will want to change your university password to

Email Filter Account Password

  1. Knowledge Base
  2. Email, Calendaring and Messaging
How To: Set Email Filter Account Password Applies To: Staff Faculty Steps: 1) Go to: https://antispam.emporia.edu If you have set up your account you will log in with

Authorized User - Password Reset

  1. Knowledge Base
  2. Accounts & Access
  3. Passwords and Access
How To: Reset the Password for an Authorized User for the Student Account Center (payment site) Applies To: Authorized Users that been granted Student Account Center access by a

Update a computer password off-campus

  1. Knowledge Base
  2. Computers, Devices & Printing
  3. Computer
How To: Update a computer password off-campus Applies To: Staff & Faculty with an ESU computer Steps Note: If you change your password and need to now sign into your computer

Special Wireless Request

  1. Services
  2. Network & Wireless
  3. Wireless Network
. You have special large event and wish to have special wireless with special password just for this event. Who can use it: Staff Faculty How do I get it: Click on Service

Setup your KnowBe4 Security Training Account Password

  1. Knowledge Base
  2. Security & Safety
How To: Setup your KnowBe4 Security Training Account Password Applies To: Faculty, Employees, & Student Employees Steps: 1) Visit the KnowBe4 Security Training website at

Banner How-To Support

  1. Services
  2. Enterprise & Business Systems
  3. Banner and Self-Service Banner (SSB)
Description of Service: This service type is to be used when an end-user needs: Navigation assistance Banner how-to General Banner help Who can use it: Staff

Banner Issues

  1. Services
  2. Enterprise & Business Systems
  3. Banner and Self-Service Banner (SSB)
Description of Service: This service type is to be used when an end-user needs to have Banner Technical Support for a Banner related issue. This can also be related to an issue where the user

Voicemail - How to check your voicemail from off-campus

  1. Knowledge Base
  2. Phones & Fax
number, you can submit a request to the Helpdesk to have it reset, or if you are on campus or connected via Skylab or the VPN, you can follow the instructions in the Knowledgebase article Voice Mail Self-Service PIN Reset  to reset your own PIN number.

Banner Access Request

  1. Services
  2. Enterprise & Business Systems
  3. Banner and Self-Service Banner (SSB)
Description of Service: This service type is to be used when an individual or department is requesting a change in access (security) to Banner Admin Pages. This could be changing read, write

Wireless Network Issue

  1. Services
  2. Network & Wireless
  3. Wireless Network
Description of Service: Having trouble with the wireless network? Please submit a ticket if you are experiencing: Poor wireless signal strength in a location Dropped wireless

Security Awareness

  1. Services
  2. Security & Safety
  3. Compliance, Training, and Assessments
Description of Service: State of Kansas requires annual Information Security Awareness training for employees. New employees are assigned online training within approximately one week of

SSB Issues & Support

  1. Services
  2. Enterprise & Business Systems
  3. Banner and Self-Service Banner (SSB)
Description of Service: Assistance for employees & student employees using Worklife page, timesheets, or Financial pages. Assistance for Faculty & Advising pages. Who can use it

Reserve a Car: A Guide for Users

  1. Knowledge Base
  2. Enterprise & Business Systems
  3. CARS
days prior to the reservation date. For more details about the Custom Self Service menu, see the Reserve a Car: Custom Self Service guide here. The remaining three menu options are only available