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University Password (Self-Service)
University Password (Self-Service)
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Find help for issues with your ESU account & password. First-time account set up, password resets, and account unlock.
Describe Your Password Issue
Please any include any details that will allow us to assist with your password issue.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Are you seeing any of the following error messages?
Select one or more options, or tell us an other error.
Are you seeing any of the following error messages?
Locked
Restricted
Disabled
Other
Other error
To assist with your account, please verify your identity:
Include 2 of the following:
*Your birthdate
*The last 4 digits of your Social Security Number
*Your University E#
* OR Your home address (Use this option if you do not know your E number or if you do not have a social security number)
Screenshot Attachment
Please attach a screenshot of any error messages.
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Daytime Phone Number
Please provide the best phone number to reach you during business hours
Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code