Teams Calling: Speed Dial

How To:

• Set up & use Speed Dial

Applies To:

• Users of the Teams Calling Application

Steps:

👤➕ Set Up Speed Dial in Microsoft Teams

Need a quicker way to call your most frequent contacts? Use Speed Dial & make calling your frequent contacts faster and easier than ever.

🛠️ How to Add a Contact:

1. Open Microsoft Teams and click on the Calls tab on the left sidebar.

2. Under the Speed Dial section, click the ➕ Add speed dial button.

3. In the Search box, start typing:

   • A name for internal ESU users.

   • A phone number for external contacts.

4. Select the contact or enter the number, and give it a custom name if desired.

5. Click ➕ Add – the contact is now saved to your Speed Dial list.

📞 Add a Speed Dial from Your Call History

You can add contacts to your Speed Dial directly from your missed, incoming, outgoing, or even voicemail entries in Teams.

👣 Here’s how:

1. Go to the Calls tab in Microsoft Teams.

2. Under History, find the person or number you recently interacted with — this includes:

   • ❌ Missed calls

   • 📥 Incoming calls

   • 📤 Outgoing calls

   • 📩 Voicemails

3. Click the three dots (...) next to the entry.

4. Choose Add to speed dial.

5. Rename and add any details to the contact for easy recognition. If the number is external, you are required to add a name to identify the number.

✅ That contact will now appear under your Speed Dial list for quick access anytime!

🔁 Reorder or Remove Contacts:

• Drag and drop to rearrange contacts.

• Click the three dots (...) on a contact to remove or edit it.

📱 Use Speed Dial to Call:

Once you've added contacts to your Speed Dial list, placing a call is quick and easy.

🔹 Here's how:

1. Open Microsoft Teams and go to the Calls tab.

2. Under the Speed Dial section, you'll see your saved contacts.

3. Find the person you want to call.

4. Click the 📞 phone icon next to their name.

✅ Teams will start the call — no need to search or type!