Body
How To:
- Set up your account, log in, reset the password, & get started and how to resume the training.
Applies To:
- All Faculty, Employees, & Student Employees
Steps:
How to set up your account:
1) You will receive the following email. Click the link to set up your log in to set up your security training account. Please note the training due date. All training must be completed by the deadline. If you cannot locate the email and you have Focused Inbox turned on check the Other inbox.
2) You will be brought to the following page.
3) Return back to your email. If your Outlook has Focused Inbox turned on and you cannot find the email, check the Other folder.
Click the link in the email to activate your account.
4) Set up your password. This password will only be for the KnowBe4 Security Training. It is advisable to use a different password from your ESU password. Then click Sign in.
5) You will be brought to a page with a Dashboard. Assigned training is located on this page. Be sure to complete all assignments, so your training will be marked as complete.
Enter your ESU work email address and click next. (username@emporia.edu)
2) Enter your password and click Log in. The password will be the one you set up for KnowBe4. (Note- This is not the same as your ESU password)
How to reset your training password:
1) Visit https://training.knowbe4.com/
2) Click ‘Forgot your password?’.
3) Enter your ESU work email address (username@emporia.edu) and click ‘Send me reset password instructions’.
You will then see this message come up at the top of the page.
4) Navigate to your email. If your Outlook has Focused Inbox turned on, be sure to check the Other folder for the email if you do not see it in your inbox.
5) Click the link in the email and you will be directed to a page to reset your password.
Getting started with the training:
1) On the Dashboard, click on an Assignment. The first time you will get a welcome box. You can choose ‘Show Me Around’ for a navigation tutorial or click ‘Skip Tour’.
2) From the Training tab, choose an assignment and click Start. At the top of the training, it will show approximately how long it hold take to complete each training.
3) The training will pop up in a new window. If you cannot find the window, check to make sure a pop-up blocker in your browser is not preventing it from opening. If you have questions or have trouble launching the assignment, please contact the help desk.
4) When you have watched the entire video for an assignment, you will get this message. If you skipped to the end, you will need to select NO and watch the video in it’s entirety for the assignment to be complete.
Once you have completed the video, click YES to close the window.
3) You will then have an opportunity to Rate the Training video, or you can click Skip.
4) When a training assignment is complete, you can download a certificate for that module. This certificate is only for the specific module. Be sure to complete all assigned training modules.
5) Click start on the 2022 training module. The following trademark message will come up, read the message and click Close.
6) Click the > at the bottom right of the page to proceed to the next one. You will navigate through a series of videos, questions, and activities.
The < at the top right can be opened/collapsed to see and navigate your progress. There is also a table of contents, glossary, references, and you can also turn on Dark mode.
Resuming Training:
If you are in the middle of a video or a series of questions and you close out, when you resume the video or questions will start over from the beginning. Otherwise from the end of a section, you can leave and you can pick back up you where you left off. Go back to the section, when you click click resume and you will get a message asking if you would like to resume where you left off, choose Yes, if you choose No you will be navigated to the beginning of the training.
Completing the Training:
Be sure to download your certificate for each assigned section when the training is complete.
From the training Dashboard you can also see the status of the modules.
How to access Optional Training:
1) Login to KnowBe4 with your full employee email address.
2) Click on Library tab on the top left of the screen
3) Scroll Down to the Recommended by Your Organization section and click on each of the items within that section to complete the materials for October Cyber Security Awareness Month. NOTE: There is an arrow on the right of this section that will show more items. There are a total of 9 materials that must be completed in order to be entered into the prize drawing at the end of the month.
