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How To:
- How to Access KnowBe4 Mandatory Training
Applies To:
- Employees
- Faculty
- Student Employees
Steps:
KnowBe4 is used for mandatory trainings for Employees, Student Employees, and Faculty. You can refer to the documentation below to access the training website and self-serve your password.
Table of Contents:
Setting up your Training Account
1) You will receive the following email in your inbox.
2) Click the link in the email to setup your KnowBe4 account. You may
Please note the training due date in your email. All training must be completed by the assigned due date to avoid having any interuptions in your account access.
3) After clicking on the link your account will be created and you will be brought to the following page:
4) Go back to your email and find an email from "do-not-reply@knowbe4.com"
5) Upon clicking the link in the email you will be prompted to setup a password for your account. After typing it in click "Sign in"
Note: This account is separate from your ESU account and will not change when your ESU password changes.
6) After signing into your account you will see a dashboard will your required trainings listed.
Note: Be sure to complete all modules/assignments on this page. If an assignment is not marked as completed when the training is due it will be considered incomplete and account access may be interupted.
How to sign in to KnowBe4
1) Go to "Training.KnowBe4.com".
On the sign in page enter your entire employee email address (example@emporia.edu)
2) Enter your password for KnowBe4. If you do not know your password click the "Forgot Password" link on the sign in page. For additional documention refer to the "How to reset your password section".
3) After signing into your account you will see a dashboard will your required trainings.
Note: Be sure to complete all modules/assignments on this page. If an assignment is not marked as completed when the training is due it will be considered incomplete and account access may be interupted.
Resetting your KnowBe4 Password
1) Go to "Training.KnowBe4.com" and click the "Forgot Password" link
2) Enter your ESU work email address and click "Send me reset password instructions". You will then see this message at the top of the page:
"If your email address exists in our database, you will receive an email with instructions"
3) Once receiving the email click the link that says, "Reset your password".
4) On this new page enter your "Enter your new password" and "Confirm your new password" then click "Reset my password".
Starting your Required Trainings
1) Sign into your Training account at "Training.KnowBe4.com".
2) On the Dashboard, click on an assignment. The first time you will get a welcome box. You can choose "Show me Around" for a tutorial on navigation or you can click "Skip Tour".
2) At the top of the page click the "Training" tab. Here you can select any of your trainings and view approximately how long it will take to complete each item.
3) When you open one of the items a new window will open for you to complete and you may see a message on your screen,
Note: When opening some modules a message regarding trademarks may appear. You can click "Continue" and resume your training.
4) After completing the video you will be shown a window to confirm that the module compelted.
Note: If you skip to the end of a video your progress will not be counted as complete regardless of selecting the "yes" button.
5) You can now review/rate the training or click "Skip".
6) After completing the module you can print the completed assignment for your own record.
After completing all modules you can print a certificate if you would like for your own record
Resuming Training where you left off:
If you are in the middle of a video or a series of questions and you close out, when you resume the video or questions will start over from the beginning. Otherwise from the end of a section, you can leave and you can pick back up you where you left off. Go back to the section, when you click click resume and you will get a message asking if you would like to resume where you left off, choose Yes, if you choose No you will be navigated to the beginning of the training.
Completing the Training:
From the training Dashboard you can also see the status of the modules. Completed modules will have a check mark next to them and be located at the bottom.
How to access Optional Training:
1) Login to KnowBe4 with your full employee email address.
2) Click on Library tab on the top left of the screen
3) Scroll Down to the Recommended by Your Organization section and click on each of the items within that section to complete the materials for October Cyber Security Awareness Month. Note: There is an arrow on the right of this section that will show more items. There are a total of 9 materials that must be completed in order to be entered into the prize drawing at the end of the month.
