How To:
- Login to the Jabber Client
Applies To:
- Staff and Faculty that have a Jabber Account
Steps:
This app lets you use your ESU phone number from a PC, Mac, or mobile device. You can use it to make calls, take calls, listen to voice mail, and more!
IT staff must enable Jabber for you before you can use it. There is no additional cost for Jabber if you already have a desk phone. If you will be using only Jabber, and don't have a desk phone, the monthly cost is $14. To request Jabber, contact the Helpdesk. You will need to indicate what type of device you will be using Jabber on, i.e. Windows computer, iPhone, Android phone, iPad, or Android tablet.
- The Jabber client is already installed on most ESUcomputers. If Jabber isn't installed on your computer, contact the Helpdesk to have it installed.
- To install on a cell phone or tablet, you can go directly to the Apple App Store or Google Play store and download the Cisco Jabber app from there.
- The following instructions are for the Windows platform, but other platforms will be similar.
- When the Jabber client is launched, it will prompt you to enter your email address. You will need to enter your email address as username@emporia.edu.
- Then you will be asked for your username and password, enter your normal ESU login credentials.
- There will be several warnings that pop up about certificates. Click “Accept” on all of them.
- If you have any difficulty logging in the first time, contact the Helpdesk at ext. 5555, or helpdesk@emporia.edu