How to Set up Multi-Factor Authentication for Outlook Email and Office Applications

How To:

  • Set up Multi-Factor Authentication for Outlook Email and Office Applications

Applies To:

  • ESU Faculty & Staff

Steps

1) When Multi-Factor Authentication (MFA) has been enabled for your account, you may see a box similar to this pop up while you are using an Office App such as Teams or Outlook. Enter your university password. 

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2)  Click Next. 

 

 

3) In this box you will choose the verification method you would prefer.  

In the first step, select one of 3 options:  

  • Authentication phone - Allows your cell phone to receive texts or calls for verification (choose one method) 

  • Office phone - Allow your university office phone (Only use a line that is not shared with others)  

  • Mobile App - Will require you to download an app to your phone to receive verification codes or notifications 

 

 

4) Authentication Phone  

  • For a text - Click the button next to “Send me a code by text message”   

  • For a phone call to a cell- click the button next to ‘Call me’ 

Enter your phone number in the space provided. Click Next. 

For Text- go to the next step 

For Call me- go to step 8 

 

5) You will receive a text message at the number you specified 

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6) Enter code you received.  You will receive a message that the set up was successful and your Microsoft app will load. 

Stop here – you are done!